Act as single interface of network operational support for all new offices across all pillars until complete transition. - Provide knowledge transfer and assist in the assimilation of new members into the Delivery team.- Establish expertise in the various infrastructures currently deployed, and develop documentation to assist in the training of other customer delivery groups within the environment- Configure and maintain a variety of tools spanning data, security and cloud technologies demonstrating the ability to be organized and to multitask.- Participating in initiatives focused on developing global standard, policies, tools selection, and environments-Implement security for Legacy and ACS support network- Work with both internal and external groups to ensure that shared infrastructure is meeting functional, security and service level requirements- Acts as a resource for operational/engineering activities for voice/data network design, security, development, and implementation. - Maintain a high level of knowledge on the deployment and operational functionalities of network and security technologies- Support new/expanding office build outs- Acts as a resource on engineering projects, tests, and evaluation programs.- Assist in the implementation of infrastructure and services standards documentation and configuration guidelines.- Act as resources to internal project teams and external entities such as external customer and service provider- Maintain and update system and network documentation- Problem management, diagnosis, escalation, tracking and resolution- Manage vendor and/or product provisioning, procurement, and delivery of network security hardware and software- Ensure technology standards ratification.- Follow established development processes and standards for all work. Identify and propose improvements to the processes and standards as necessary. - Participate in complex projects with minimal supervision or guidance
Must To Have Skills: Proficiency in Cloud Infrastructure, PowerShell Scripting.- Good To Have Skills: Experience with Network Infrastructures.- Strong understanding of cloud service models, including IaaS, PaaS, and SaaS.- Experience with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.- Familiarity with infrastructure as code tools like Terraform or CloudFormation- Strong knowledge of Routing and Switching- Strong Knowledge of Firewall & Security & Networking concepts- Good working experience with all firewalls- Experience of deploying Cloud and/or hosting solutions would be considered valuable particularly across vendors and platforms- Expected to demonstrate security related knowledge and skills, and good interpersonal and coordination skills- Familiarity with facilitating or participating in conference calls is preferred- Ability to focus on deadlines with time management skills desired- Ability to work independently and as part of a team- In-depth knowledge of TCP/IP, including packet analysis- Customer service skills and client focus- Good organizational skills- Problem-solving skills- Comprehensive verbal and written communication skills in English language- Linux & Unix troubleshooting experience- Working experience with encryption technologies / Virtual Private Networks- Working experience with SSL VPN gateways- Working Experience on Public Cloud AWS or Azure.- Basic knowledge of intrusion detection technologies & principles- Relevant industry and vendor specific certifications Additional Information: - Knowledge on Devops or Programming skill would be an added advantage.- Hands on experience with Windows and Unix/Linux platforms highly desired- Hands on experience with Network Security Tools an advantage- The candidate should have minimum 1-3 years of experience in Cloud Infrastructure and PowerShell Scripting.- This position is based at our Mumbai office.- A 15 years full time education is required.