Junior Customer Service Representative with Dutch

HERE’S WHAT YOU’LL NEED

• Excellent verbal and written communication skills in English and Dutch (C1)

• Availability to work in a hybrid mode in Warsaw office

• Strong commitment to delivering high-quality customer support

• Ability to remain focused in a dynamic environment and respond effectively to evolving inquiries

• Strong grammar, writing, and typing accuracy

• Ability to prioritize tasks and work independently with minimal supervision

• Sound judgment and problem-solving skills, both independently and in collaboration with peers

• Adaptability and willingness to learn quickly in response to changing client needs and product updates

WHAT WE OFFER

• Flexible 50/50 hybrid work model with the office located at Przyokopowa 26, Warsaw

• Full-time employment contract

• Using foreign language and new technology solutions daily, cooperating with various global Clients

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification)

• Employee Assistance Program - legal, financial, and psychological consultations

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly  dividends if they own company shares

• Paid employee referral program

• Private medical care (Luxmed or Medicover), life insurance

• Access to the WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card and Lunch card)

• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are

• A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life

• Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives

WHAT WE BELIEVE:

• Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

• All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

• Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Warsaw

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.