Accenture’s security patching standard approach
Accenture conducts industry standard security assessments for its standard software product releases. Security vulnerability patches are released to address known security vulnerabilities identified through this security assessment for the current release of the software product. Accenture will also assess if the security vulnerability applies to any other Supported Software and if applicable, will releases patches for such Supported Software.
Potential security vulnerabilities reported by clients
Accenture will also facilitate the reporting of potential security vulnerabilities from its licensed clients who are active maintenance clients. Using the Accenture Service Desk, clients can log an Error Ticket and identify it as a potential security vulnerability. When the potential security vulnerability can be reproduced by Accenture, then Accenture will determine the severity of the security vulnerability and prioritization for remediation.