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A future-ready and digital B2B revenue engine

What we do

Join the team

How we work

Demand Generation & Qualification

Source, identify and nurture the right targets with our proven omnichannel approach, experienced sales teams, and specialized Go-to-Market programs.

Full Cycle Sales

Drive revenue results across the end-to-end customer lifecycle with a transformative approach to reach new geos, segments and markets.

Customer Success

Maximize retention and expansion revenue with tailored motions that drive renewals, cross-sell and upsell, and customer adoption.

Partner Acceleration

Optimize Partner-generated revenue through channel enablement services that identify, assess, engage, and grow your most productive partners.

Why work with us


Generated for our clients through access to our global delivery network, language coverage, and years of solution selling experience.


Close rate improvements from baseline.


Increase in monthly recurring revenue for accelerated time to monetization.


Sales ROI with 5% topline and 30% cost optimization.

HFS highlight

SynOps for Digital Inside Sales

Case Studies

Seizing a $1B+ revenue opportunity with SMBs

A global networking technology company creates a new GTM to transform customer experience.

Finding the secret sauce for smarter selling

A mobility and delivery platform unlocks over $85 million through sales talent and data-driven insights.

Awards and recognition


DiversityInc’s Top 50 Companies for Diversity

14 consecutive years


FORTUNE’s 100 Best Companies to Work For

13 consecutive years

Our leaders

Fabrice Dersy

Senior Managing Director, Lead – Marketing & Sales & Customer Operations

Jeff Laue

Senior Managing Director – Accenture Operations, Digital Inside Sales Business Lead

Shannon Copeland

Managing Director – Accenture Operations, Digital Inside Sales Innovation Lead


Connect with us

Read our blog

How organizations are reinventing their business with Intelligent Operations.

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We're looking for innovators to deliver continuous, rapid innovation to help companies reinvent themselves at Accenture Operations.