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Call for Change

When tech meets human ingenuity

New digital capabilities reduced the number of process steps and hand-offs between functions, strengthened compliance and improved turnaround time and accuracy.

Implementing SAP Ariba transformed the company’s accounts payable services and changed how the company interacted with customers and vendors.

Robotic process automation (RPA) streamlined several vendor onboarding and invoicing processes.

An artificial intelligence (AI) solution was rolled out to manage 40% of helpdesk queries, providing fast and accurate responses to vendors’ questions in both voice and text formats.

Analytics were used to identify the potential loss of revenue from pending orders.

An intelligent order tracker was developed to help find an order, spot a mistake, and prevent the same error from happening again.

A valuable difference


reduction in intercompany balances


working capital increase


in savings

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