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Technology Delivery Lead Assoc Director

Auckland Job No. r00200224 Full-time

Job Description

Technology Delivery Lead Associate Director


As a Technology Delivery Lead Associate Director, you are responsible for managing the quality and cost of services being delivered across a program. Your role analyzes current state and defines system requirements for solutions, and you ensure programs or projects meet operational, contractual, and economic commitments.  You’ll bring the latest innovation and technology ideas to plan, deliver and execute technology projects and programs for Accenture or our clients.  You’ll work to ensure appropriate resources are mobilized, and programs/projects/portfolios meet operations, contractual and economic commitment.  You may manage service quality, cost and leadership of the people delivering services across one client deal and/or country.




Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Find out more about us at





This is a leadership role, and you will be accountable for developing and leading a team of high performing professionals, maintaining high engagement, driving key business metrics including ensuring the team have chargeable work and business development opportunities.


  • Manage quality and cost of services being delivered across a program. Analyze current state and define system requirements for solutions. Ensure programs or projects meet operational, contractual, and economic commitments.

  • Oversees/supports the execution of delivery work across one or more clients or portfolios.

  • Delivery leadership and lifecycle across technologies not limited to: SAP/Oracle/Salesforce/Industry Apps/Tech Architectures

  • Supports the achievement of contract controllable income (CCI) targets, as well as cost-to-serve targets, delivery efficiencies through standard processes and synergies.

  • Manages recruiting, staffing, people engagement, pyramid mix, utilization, cost-to-serve and capacity of service delivery staff to optimize balance between cost and delivery targets.



  • Minimum 8 years of Technology Delivery experience operating at a senior, strategic level working alongside key, senior stakeholders.

  • Minimum of 12 to 20 years of experience doing similar work either at or outside of Accenture

  • Experience in successful, large scale Technology program/project delivery in terms of agreed technology and business goals.

  • SME with deep knowledge in an area of expertise based on experience, and act in an advisory role in meetings.

  • Typically, directly supervises up to 10 employees, and indirectly supervises up to 55 employees.


At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.  

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.  

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process, or have a preferred communication method, please email and cite the relevant Job Number, or contact us on +64 44666056.  

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement. 

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