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Inside Sales Management (Team Lead)

Kuala Lumpur Job No. r00186121 Full-time - On-Site

Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert technical sellers and innovative technology, powered by data and insights. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

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Roles & Responsibilities

  • Performance Management – Drives sales team performance by directly managing DIS POD Sellers and setting KPI targets, designing effective sales and messaging strategy, and executing individualized performance optimization plans
  • Client Engagement –  Leads sales strategy discussion based on offering performance and market response, and interfaces directly with client subject matter experts and sales leaders
  • Deliverables – Owns program performance against sales targets, designs sales execution process, delivers actionable insights from analysis of trends and market insights
  • People Management – Builds and manages a high performing Sales Team, drives 1 on 1 and team talent management process to ensure assigned team members are exceeding performance KPIs
  • Leadership Skills – Leads by example, drives individual accountability, fosters collaborative environment
  • Sales Enablement  – Engages directly with DIS POD sellers to define sales methodology and execute individualized coaching plans
  • Team Building – Develops a culture of performance among DIS Sales POD members, skilled in retaining and recruiting top sellers 
  • Business Intelligence and Analytics – Reporting and analysis, trend identification, understanding of entire sales process from 0-100%


Qualifications and Experience:

  • Education – Bachelor’s degree is required, Business, Marketing, Economics or other related majors are preferred 
  • Experience – 4 - 5 years of extensive sales experience is required as well as experience managing sales teams, experience with multiple types of sales motions or parts of sales and marketing operations highly preferred
  • Languages – Fluent in English
  • Tools/Systems – Mastery of basic productivity tools (Outlook, O365,Web Conferencing tools) fluency using CRM systems, and experience using Reporting Tools (PowerBI, Excel, PowerApps, and etc.) required

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