Skip to main content Skip to footer

Senior Data Analyst (Cargo)

Kuala Lumpur Job No. r00170047 Full-time

Job Description

About Accenture (#LI-GM)

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

About Accenture Cargo

Accenture Cargo is a practice area of Accenture, and a leading advisor to the global air freight and broader transportation industry. The practice advises many of the world’s best performing airlines, shipping lines, integrators, forwarders, airports, leasing firms, etc. A dedicated data analytics and business intelligence team is responsible for providing leading industry databases to our clients, including comprehensive air and express cargo demand and supply databases and forecasts. The data analytics team operates from offices in Amsterdam and Kuala Lumpur and aims to provide top class customer service and continuously improve and innovate existing and new products to continue our steep growth curve.

About the function                                                                        

We are looking for exceptional and highly motivated data professionals to join the KL team to further grow our capabilities and expand our presence in APAC. The KL team is responsible for developing, maintaining and managing Accenture Cargo’s market intelligence products.

Part of our product portfolio is the Accenture Cargo Model, a network and fleet optimization tool. Launched in 2015, it helps cargo airlines to optimize their cargo performance and profitability. To date, the tool is used by nine leading airlines on a long-term subscription basis. The tool helps airlines in their strategic decision-making on optimizing what cargo to sell, which partnerships to engage in, and design their optimal air cargo networks of the future. The tool is in continuous development, and airlines frequently reach out for guidance with their scenario-building and interpreting the results of their scenarios.

You will be part of the support team for this tool; understanding the types of business cases airlines are running and modelling these business cases to provide actionable insights to our clients. You will be frequently engaging in client communication to resolve issues and identify improvements, as well as provide further technical developments to propel the tool further. Experience in the industry is not essential however a strong desire to build knowledge of aviation and transportation industries is a must. The learning curve will be steep and rewarding, and will enable you to build a foundation of skills and experience which will prepare you for a range of more senior roles.


  • Understand the workings of the Accenture Cargo Model, its purpose and why our clients use it
  • Engage frequently with clients, by providing support and running business cases with them.
  • Analyzing and interpreting the results of the optimization model to provide insights on the client’s network, fleet and optimal sales strategy
  • Provide day-to-day client troubleshooting and bug fixes and undertake regular housekeeping activities
  • Propel the tool(s) forward through exciting and intensive development sprints
  • There is potential for client-facing workshops and training, and as such may require international travel depending on ongoing global developments
  • Keep up to date with current industry trends reported in various industry publications to ensure domain expertise with the data being analyzed

What you get out of it

This position provides exciting challenges and opportunities to exceptional talent. Accenture Cargo places high emphasis on individual development and will provide comprehensive training to prepare you for the role. Whilst working on state-of-the-art data products and market intelligence tools you will be exposed to market leading airlines, leading data analytics software as well as best practices in execution and delivery. The tight-knit team is focused on delivering high end results in a supportive and fun environment.

From this role you will gain good experience and knowledge in the following:

  • Domain expertise in the air cargo industry and especially network optimization
  • Client interaction, deep understanding of their business cases and translating them into actional insights
  • Writing SQL queries and modifying scripts on MS SQL Server databases
  • Exposure to developing dashboards in PowerBI, and understanding cloud platform technology

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Desired Skills & Experience

  • Experienced analysts, with a minimum 1-2 years’ work experience in an analytical role
  • Minimum bachelor’s degree in Applied Science/Applied Mathematics/Economics/Business Administration/Business Information Systems or relevant degrees with a strong focus on statistics or data
  • Excellent analytical abilities, a ‘number cruncher’
  • Ability to communicate effectively with clients, both face-to-face as remotely, to understand their questions and provide guidance
  • SQL expertise: excellent SQL capabilities are preferred, but candidates with basic SQL skills will also be considered
  • Experience in the aviation industry will be advantageous, together with a strong curiosity to continually gain and improve knowledge about the aviation industry
  • Impeccable attention to detail and strong discipline in cross checking results
  • Excellent written and verbal English communication skills
  • Applicant must possess the right to employment in Malaysia

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.