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Information Security Digital Data Reviewer

Kuala Lumpur Job No. r00163147 Temporary - On-Site

Job Description

Role Summary

  • As a content reviewer, you will be tasked with working on workflows that focus on apps that pose security risks to users.

  • Collaborate with multiple teams such as cyber security experts, client stakeholders and other peer teams for resolution management, communicate technical, datamine issues to determine all potential risks accurately.

  • Exposure to malware/security review/user data review is required. Detail oriented and communication focused individual that is comfortable speaking and writing emails to multiple cross functional teams on technical issues.

Key Responsibilities

  • Identify security violations and user data violations based on policy guidelines to keep the store malware-free.

  • Cross-team collaboration and communication to meet aggressive review deadlines across the security queue, various dashboards, and any security incidents/projects.

  • Leverage expertise to thoroughly review at app and developer level, by relaying pertinent findings to the key stakeholders and other peer teams.

  • Handle time-sensitive escalations from multiple key stakeholders.

  • Ability to identify gaps within workflows and processes and provide input to relevant stakeholders.


Basic Qualifications/Skills Needed

  • >1 year of content moderation/app review/web or social media review, and experience with coding preferably with Mobile Apps.

  • Basic knowledge in any coding experience.

  • Preferred Bachelor’s Degree any field.

  • Excellent verbal and written communication skills.

  • Ability to operate in areas that are not clearly defined within the policy.

  • Ability to prioritize and multitask to meet various workflow requirements.

  • Solid understanding of customer support best practices.

  • Sense of responsibility, initiative and high quality work standards.

  • Proactive, flexible individual that is capable of working in a rapidly changing environment.

  • Open to work during weekends and evening shifts.

  • Project and SLA delivery experience.

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