Job Description

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Job Title: Microsoft Dynamics Technical Developer

Job Description
As a Microsoft Dynamics Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product expert that is also responsible for providing support in CRM issue escalation and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Key Role Responsibilities:

  • Assist across all phases of project (e.g. Plan, Analyze, Design, Build, and Test)

  • Leverage technical knowledge to design and implement Microsoft Dynamics solutions

  • Research customer issues that may be non-standard in order to offer solutions

  • Support design of conceptual architecture and technical solutions

  • Ensure project quality meets standards through KPI identification and testing plan

  • Support continuous improvement efforts to proactively identify potential challenges to customer success and business productivity

  • Travel as needed

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Qualifications

Key Role Skill & Capability Requirements
You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation

Your Technical Skills Include

  • Understanding of common industry standard business practices supported by Microsoft Dynamics

  • Understanding of Microsoft Dynamics or another business management software (Microsoft Dynamics preferred)

  • Dynamics 365 Customer Engagement- Customization & Configuration, Plug-ins, Workflows, JavaScript.

  • Knowledge of software in a Software as a Service (SaaS) environment, Microsoft SQL, HTML, Microsoft ASP, Microsoft .Net, and etc.

Your Non-technical Skills May Include

  • Client management skills and the ability to work with customers to develop and manage an action plan

  • Some consulting experience working with external clients

  • Experience working with global/offshore teams

  • Excellent communication skills

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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