Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : React.js
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system stability and optimize support processes.
- Mentor junior team members to enhance their problem-solving skills and technical knowledge.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in React.js.
- Strong problem-solving abilities with a focus on debugging and troubleshooting complex software issues.
- Experience in monitoring and maintaining high availability of business-critical applications.
- Ability to collaborate effectively with cross-functional teams to drive issue resolution.
- Familiarity with software lifecycle and support methodologies related to packaged application environments.
Additional Information:
- The candidate should have minimum 5 years of experience in React.js.
- This position is based at our Ahmedabad office.
- A 15 years full time education is required.
Ahmedabad
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