Accenture has been named a leader in three IDC MarketScape supply chain vendor assessments:

  • IDC MarketScape: Worldwide Supply Chain SAP Ecosystems Services 2021 Vendor Assessment
  • IDC MarketScape: Worldwide Supply Chain Oracle Ecosystems Services 2021 Vendor Assessment
  • IDC MarketScape: Worldwide Supply Chain All Other Ecosystems Services 2021 Vendor Assessment

All three reports recognized Accenture for its proven record and broad range of services in the supply chain services space. They also highlight the end-to-end scope of Accenture’s capabilities, its transformative long-term view, and its ability to deliver solutions that span companies’ people, process, and technology needs.

The reports also stress the importance of resilience, digital competency, transparency, agility, and automation through artificial intelligence in today’s supply chains.

These imperatives chime with Accenture’s own belief that supply chains must now look to use transformative digital capabilities to increase resilience, enhance customer outcomes, and positively impact the business, society and the planet.

Accenture excels in supply chain ecosystems

IDC MarketScape’s 2021 Worldwide Supply Chain Services Vendor Assessment shows Accenture’s strength in both SAP capabilities and SAP strategy

Source: IDC MarketScape: Worldwide Supply Chain SAP Ecosystems Services 2021 Vendor Assessment, by Simon Ellis, March 2021, IDC #US47537120

IDC MarketScape’s 2021 Worldwide Supply Chain Services Vendor Assessment shows Accenture’s strength in both Oracle capabilities and Oracle strategy

Source: IDC MarketScape: Worldwide Supply Chain Oracle Ecosystems Services 2021 Vendor Assessment, by Simon Ellis, March 2021, IDC #US47537020

IDC MarketScape: Worldwide Supply Chain All Other Ecosystems Services 2021 Vendor Assessment.

Source: IDC MarketScape: Worldwide Supply Chain All Other Ecosystems Services 2021 Vendor Assessment, by Simon Ellis, March 2021, IDC #US47537120

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

In particular, the reports note that

  • As a proven provider in the supply chain services space, Accenture's SAP supply chain management approach is differentiated by the combined power of its industry services and SAP capabilities and its end-to-end scope.
  • The broad range of services that Accenture and its partners provide means they can support clients in their industry context across the whole supply chain and from initial design through to ongoing operations.
  • Accenture's competitive strength is its ability to understand and deliver enterprise solutions that span the people, process, and technology needs of clients with the transformative power of data.
  • Accenture's strengths also rest on the breadth and depth of the company's services delivered together through One Accenture solutions (strategy and consulting, technology, and operations) and its ecosystem partners.
Accenture "helps clients implement intelligent solutions at speed and scale … manage organizational and culture change for enduring growth, optimize global operations that are responsible, and enhance the skills and capabilities of the supply chain workforce."

— IDC MarketScape Worldwide Supply Chain SAP Ecosystems Services 2021 Vendor Assessment

A key moment for supply chains

These reports come at an important time, given the intense focus that global supply chains are now under. Accenture’s view is that the pandemic exposed a lack of resilience and adaptiveness in many supply chains, while the ongoing need to adapt supply chains around customer needs and values is also accelerating. Agile cloud technology, digital connectivity, customer-centricity, resilience and sustainability are all now priorities for Chief Supply Chain Officers.

Similarly, the IDC MarketScape assessments note that:

  • Although cloud still lags behind on premises by the measure of the overall installed market, the growth rates of cloud adoption moving forward are much higher and the future for supply chain applications seems quite clear.
  • The complexity and challenge of building a road map for supply chain transformation lead to a series of pilots or extended implementation cycles. IT firms that perform most effectively here do so by integrating assessment tools with implementation/integration.
  • Most manufacturers and retailers still run supply chain management tools from multiple vendors and may find cloud offerings that lack specific industry functionality. The ability of IT services firms to help integrate disparate tools and offer task apps that bridge functionality gaps is also an important part of this assessment.
"Leveraging our strategic ecosystem relationships, our clients are driving greater efficiencies, enhanced customer experiences and new growth in a responsible and sustainable way."

— Kris Timmermans, Accenture Supply Chain & Operations – Global Lead

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