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Business Process Architect

Business Architecture Senior Analyst | Full time | Experience: 2-5 years
Job No. ATCI-5528949-S2018984 | Bengaluru | Required Skill: Oil and Gas Upstream
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Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : Oil and Gas Upstream
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Overview
The GGRE Application Support & Dev Analyst provides L1/L2/L3 technical support, installation, configuration, and maintenance for GGRE petro-technical applications including Petrel, RocDoc, PetroMod, Techlog, and Landmark. The role also handles VDI/cluster management and contributes to minor enhancement development within the GGRE POD.

Key Responsibilities
Perform installation, configuration, and operational support for GGRE applications (Petrel/Studio, RocDoc, PetroMod, Techlog, Landmark)
Monitor application health and respond to L1–L3 incidents perform root cause analysis for production issues
Manage application upgrades, security patches, and vulnerability remediation
Support VDI (Virtual Desktop Infrastructure) and workstation cluster management for HPC-attached GGRE users
Administer software license monitoring (FlexLM) report and escalate license shortfalls
Conduct user training support and onboarding for new GGRE platform users
Develop and maintain minor enhancements using C#.Net (Blazor) for Reserves (RDM) and Perl scripts
Support IICS-based data integrations within the GGRE scope (not full DSIS)
Perform change management activities per COP standards maintain technical documentation
Participate in Agile sprint ceremonies manage JIRA backlogs for assigned application areas

Required Skills & Tools
Petrel (installation/config), Techlog, RocDoc, PetroMod, Landmark — any exposure highly valued
C#.Net (Blazor framework basics), Perl scripting basics
Windows Server patching, VDI management basics, VMware fundamentals
ServiceNow incident management, application health monitoring tools
JIRA, Azure DevOps (basic), Agile/Scrum ceremonies
Proactive problem-solving, ability to manage concurrent support tickets, collaborative team player

Nice to Have
Experience with HPC cluster environments
Exposure to Petrel Studio data management module
Knowledge of Schlumberger (SLB) or Halliburton software ecosystem
Prior AMS or managed services experience in oil & gas
Familiarity with compliance and change management processes
15 years full time education

Bengaluru

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