The rules of competition have changed for Communication Service Providers (CSPs). Disruptive forces have upended the industry, redefining the rules for how CSPs approach both consumer and business segments, as well as their own technologies. CSPs need to activate new paths for growth. Our vision for the industry is the result of research and industry analysis across shifting consumer, technology and business models trends, and their impacts our industry.
Our subject matter experts, combined with dedicated work in the field led us to identify five strategic paths for growth in the years ahead: we call them our 5 Value Plays. Enhance B2C with the Connected Consumer Platform; diversify experiences for small & medium business as an SMB Activator; launch cross-industry solutions at scale through the X-Industry Activator; streamline operations as Connectivity Optimizer; or make the leap as a Structural Separator. Which play is right for you?
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Explore the trends in the Communications industry and shine light on the opportunities to to design new systems and new ways of being.
There are opportunities for CSPs to take bold, rewarding steps to address climate change that will reap rewards for the environment and for their business.
As connectivity evolved to 5G, so must network deployment models.
Based on Accenture’s recommendations, Swisscom increased its goal two-fold – aiming to reduce emissions, together with customers, by 1 million tons of carbon by 2025.
Accenture also helped Swisscom integrate carbon-related KPIs and parameters into decision making and product development processes.
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Our report focuses on how quantum technology will transform communications, cybersecurity and the Internet.
Explore how network separation, executed carefully, can realize incremental value for CSPs looking to invest in long-term growth opportunities.
Swisscom decided to update its sustainability goals with ambitious goals in a race to Net Zero by addressing Scope 4 emissions.
Explore how Vodafone has adopted WhatsApp, to exceed rising customer expectations and transform into a more customer-centric operator.
Accenture helps Rakuten Mobile build the world’s first fully virtualized cloud-native telecommunication network.
Vodafone partnered with Accenture to transform their global finance organization and deliver one of the largest migrations in SAP’s history.
The possibilities sound endless – but what do businesses actually expect from next generation connectivity?
RECOGNIZED BY EVEREST GROUP
2021 Recognition
RECOGNIZED BY GARTNER
2021 Recognition
RECOGNIZED BY IDC MARKETSCAPE
2020 Recognition
Learn more about Accenture Communications in the news.
Acquisition enhances Accenture’s ability to drive comprehensive transformation across 5G deployment and network operations.
Latest Gartner Magic Quadrant report positions Accenture highest for ability to execute and completeness of vision.
