Despite years of digital investment, many banks’ operating models are still complex, inflexible and as costly as ever.
However, the emergence of cloud-based artificial intelligence / machine learning engines that are beginning to surpass human capabilities is enabling a new era for banking operations. When combined with classic Six Sigma rigor and data-driven design thinking, and capitalizing on strategic managed-services relationships, these engines can help banks achieve compressed transformation. This will enable them to deliver more personalized and relevant customer and employee experiences while dramatically improving cost and compliance. Changes of this magnitude often disconnect revenue growth from expense, increasing margins and expanding the art of the possible in banking.
We help banks transform their banking operations from reactive to proactive by moving to digitally-enabled operations:
ENSURE BUSINESS SUSTAINABILITY
DELIVER RESILIENT, HIGH-QUALITY SERVICES
OPTIMIZE THE WORKFORCE
Free valuable resources to focus on more value-added activities by switching to standardized, agile, global banking operations
Cut operating costs by up to 40%
Reduce time to approve mortgages by up to 80%
Cut time to open accounts by up to 70%
Improve customer acquisition by up to 40%
Achieve more than 99.5% loan compliance in retail lending
Mitigate operational and boundaries risk
Increase compliance quality standards
Scale the bank’s vision by combining intelligent technologies and banking talent with next-generation skills
Improve decision-making by using the right resource at the right time
Improve customer experiences and satisfaction by moving to a fully streamlined digital operating model
Focus on developing employees to support new ways of working and innovative thinking
Banking operations fit for the future
Our Reimagine Banking Operations helps banks move past the challenges and realize the full value of digital banking. It’s how they can flex fast to respond to volatility and lay the foundation for a more sustainable, resilient business. We use SynOps, a unique human + machine platform, to combine intelligent technologies, data, analytics, talent and cloud with proprietary tools and assets to transform operations. Reimagine Banking Operations is how banks can stay a step ahead of change and deliver sustainable growth.