Business Process Services
Accenture SynOps
An innovative human-machine operating engine that optimizes people, technology, data and intelligence – to deliver results previously unimaginable.
Innovative human-machine operating engine
Accenture SynOps is an innovative human-machine operating “engine” that optimizes the synergy of applied intelligence, digital technologies and talent to help organizations transform business operations, create exceptional user experiences and deliver results previously unimaginable.
SynOps harnesses data and insights from more than 1,000 Accenture client engagements and hundreds of years of cumulative expertise across business functions, industries and domains. By synthesizing this with data from clients’ existing systems and drawing on external data to provide benchmarks, SynOps identifies high-impact opportunities for business process reinvention. The result, in addition to a higher return investment from existing IT systems, is greater insights — enabling better decisions and business outcomes.
Delivering results previously unimaginable
$30M
We helped a multinational food and beverage company generate nearly $30m in savings by automating their procurement processes.
15 to 1
We helped a global hotel chain to reduce the time it takes to process an invoice from 15 days, to 1.
11x
We helped a high-tech company increase its revenue 11 times over, in just 4 months.
Explore SynOps
SynOps brings together the optimal assembly of talent, human-machine work orchestration, powered by insights and intelligence derived from diverse data sources, that gives organizations a fit-for-purpose and flexible roadmap for achieving higher levels of efficiencies across the enterprise and enable intelligent operations.
SynOps enables companies to make their organizations more flexible, agile and responsive, helping them generate additional value by driving growth and scaling operations quickly.
SynOps key services
SynOps for finance
Freeing and empowering finance talent to connect with the rest of business to deliver innovative ideas.
SynOps for procurement
Creating intelligent source-to-pay experiences while delivering unprecedented cost efficiencies.
SynOps for marketing
Activating targeted and personalized digital-first campaigns in high-priority markets.
SynOps for Finance
Moving finance from transactional to strategic
SynOps for Procurement
Delivering the right information at the right time
SynOps for Marketing
Activating exceptional customer experiences
Case studies
The optimal synergy of data, new technologies and talent helps a company deliver growth.
Improved ROI on marketing spend helped deliver an 11x increase in revenue for this high-tech company
Intelligence, data and human ingenuity quench a multinational beverage company’s thirst for growth
SynOps for finance is helping a global logistics company to provide its customers better service at lower cost
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"SynOps’ greatest value is in how it creates compound intelligence from emerging technologies powered by human expertise to deliver better insights, which lead to better-informed decisions, stronger outcomes — and results previously unimaginable."
– NIRAV SAMPAT, Group Technology Officer – Accenture Operations
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Our experts blog about how intelligent operations harness talent, data, and intelligence to help organizations improve performance.
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