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Radiant services

Leveraging the full power of Accenture Health to drive operational and clinical outcomes for health providers and health payers.

The challenge

Need for better outcomes for patients, health providers and health payers through productivity and care innovation services

Health payers and providers must boost efficiency, improve patient outcomes and manage costs while navigating complex regulations. Technology innovation in healthcare requires a skilled clinical team working alongside this advanced tech. And, partnering with a global provider offering talent, infrastructure, and new approaches helps organizations deliver clinical outcomes and meet financial expectations.

How we help

Clinical Transactions

100M+ Clinical Transactions Processed to date

IRRA

100% IRRA pass rate

IRRA score

98% average IRRA score among clinicians

Decades of healthcare expertise

21+ years of healthcare sourcing experience

Clinical sourcing excellence

12+ years of clinical sourcing experience

Reinvention in action

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Transforming clinical appeals for quality and speed

We helped our health insurance client reinvent their clinical appeals while implementing gen AI assets to elevate USRN tasks and drive down handle time by 70%.

Uncovering millions in incremental risk adjustment revenue

We deployed our patented AI Chart Review asset to help our regional health payer client identify more than $17M in incremental revenue.

Conquering staffing issues while boosting patient outcomes

We helped our provider client scale a team for patient scheduling across calls, faxes, and emails. With a focus on quality and operational rigor, we improved call-answer rates by 40% and achieved a 96% quality score.

Our leaders

Brian Christian

Health Operations, NA Lead

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Tejash Shah, MD

Managing Director – Global Health Global Lead Care Reinvention

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AJ Bernardi

Health Operations, Global Offering Lead

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