Tolling Industry Management Consulting Senior Manager

Here's What You Need:

• A minimum of 8 years of public service or tolling industry experience

• A minimum of 7 years of high-value consulting experience, with a significant portion in the tolling or broader transportation sector

• Deep tolling domain knowledge, including comprehensive understanding of: back-office systems (tolling customer account management, billing, dispute resolution, interoperability hubs, and violation enforcement); customer service operations (contact center models, digital self-service, escalation frameworks); and roadside systems (gantry and lane technology, transponder ecosystems, tolling enforcement technology)

• A minimum of 7 years of experience leading large, cross-functional teams and managing multiple workstreams simultaneously with minimal oversight

• A minimum of 7 years of experience engaging with senior client executives, including state DOT leadership, tolling authority executives, and C-suite stakeholders

Bonus Points If:

• Bachelor's degree

• Comprehensive understanding of the tolling industry competitive landscape, including relationships with major system integrators and technology vendors, awareness of peer agency strategies, and knowledge of the procurement and policy environment

• Clear understanding of the major challenges and opportunities facing the tolling industry today—including revenue leakage mitigation, multi-agency interoperability, the transition to cashless and all-electronic tolling, customer experience modernization, and equity in tolling

• Proven ability to qualify, shape, and drive new business opportunities within the tolling sector, including contributing to proposals, positioning strategies, and client relationship development

• You have direct experience leading tolling technology procurements, system replacements, or back-office modernization programs

• Demonstrated ability to work collaboratively across diverse teams—including client personnel, technology partners, and internal practice leadership—to deliver integrated outcomes

• You are a recognized contributor to tolling industry forums, working groups, or associations (e.g., IBTTA, AAMVA, state tolling coalitions)

• You have experience developing and implementing innovations in tolling, such as AI-driven customer service, predictive analytics for revenue management, or connected vehicle tolling pilots

• You have experience mentoring and developing junior consulting practitioners in tolling or transportation engagements

• You have government finance, capital program, or budgeting experience specific to tolling or transportation infrastructure

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 07/10/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maine $112,900 to $249,000
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York $122,700 to $338,300
New Jersey $141,100 to $338,300
Virginia $122,700 to $311,200
Washington $141,100 to $311,200

Austin, TX

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