Senior Experience Strategist
We are looking for a Senior Experience Strategist with 6–8+ years’ experience in the Life Sciences industry to join our Accenture Song team in Dublin.
This role is for a strategic leader with deep industry knowledge and a strong point of view on experience, engagement, and digital transformation in Life Sciences. You bring creative curiosity, rigorous strategic thinking, and the ability to translate complex data, insights, and constraints into clear, compelling experience strategies that drive measurable business and patient outcomes.
You are a trusted partner to senior clients and internal leaders, equally comfortable shaping vision at a macro level and guiding teams through detailed execution. You thrive at the intersection of data, technology, creativity, and human insight, and you play a critical role in defining how experience strategy shows up across large, complex engagements.
You are fluent in the omnichannel ecosystem within Life Sciences and understand its regulatory, organisational, and commercial challenges. You lead with clarity and confidence, mentor others, and help grow both client relationships and strategic capability within the agency.
Key Responsibilities
- Lead the translation of business objectives, data, and insights into clear experience strategies, platforms, and narratives that drive impact
- Own experience strategy across complex engagements, ensuring alignment from early vision through execution and optimisation
- Act as a senior strategic partner to clients, confidently leading conversations with senior stakeholders and influencing decision‑making
- Guide and collaborate with creative, CX, technology, and delivery teams to ensure strategic intent is realised throughout development and handoff
- Define and oversee cross‑channel measurement frameworks, KPIs, and success metrics, using performance analytics to inform optimisation and future strategy
- Shape experience and engagement thinking across digital, social, and innovation initiatives within Life Sciences
- Play a leading role in pitches, proposals, POVs, and growth initiatives, helping to define the strategic ambition and experience vision
- Mentor and support junior strategists, contributing to capability building, ways of working, and strategic excellence across the team
- Act as a thought leader within the agency, continually elevating conversations around insight‑led experience, innovation, and measurable value
Stay ahead of market trends, regulatory shifts, and emerging opportunities in health, wellness, and adjacent industries, advocating for new and alternative approaches
- 6–8+ years of experience in Experience, Engagement, CX, or Digital Strategy, ideally within a creative or consulting‑led agency
- Deep experience in Life Sciences, pharma, or healthcare marketing and engagement models
- Proven ability to lead strategy on complex, multi‑channel engagements
- Strong analytical and insight‑driven thinking, with the ability to turn data into clear strategic direction
- Expertise in engagement channels, platforms, and technologies commonly used in Life Sciences
- Extensive experience working in client‑facing roles, including influencing and managing senior stakeholders
- Demonstrated ability to scope and shape work, manage ambiguity, and balance multiple priorities
- Excellent written and verbal communication skills, with the ability to tell clear, compelling strategic stories
Personal Attributes
- Strategic, authoritative, and hands‑on when needed
- Confident leading clients, teams, and complex conversations
- Collaborative mentor who elevates those around them
- Comfortable with ambiguity and complexity
- Curious, proactive, and future‑focused
- Passionate about quality, innovation, and measurable impact
Summary
The ideal candidate is a senior strategic practitioner who can define and lead experience strategy with confidence, clarity, and conviction. You bring a strong strategic point of view, the ability to tell a compelling story visually and verbally, and the drive to elevate both the work and the people around you—while delivering meaningful outcomes for clients and patients alike.
What’s in it for you:
At Accenture Ireland, in addition to a competitive base salary, you will also have an extensive benefits package which includes pension, private health insurance, discounted gym membership, emergency caring facilities, and 2 days’ leave per year for charitable work of your choice! Flexible working arrangements can be discussed depending on the position.
Does this appeal to you? If so, we wish to hear from you:
Please advise if you have any requirements, so we can investigate into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com
Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Dublin
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.