Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : TOSCA Testsuite
Good to have skills : Energy
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Monitor system performance and recommend improvements to prevent future disruptions.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in TOSCA Testsuite.
- Good To Have Skills: Experience with Energy.
- Strong analytical skills to diagnose and troubleshoot complex software issues.
- Ability to work with cross-functional teams to implement effective solutions.
- Familiarity with software testing methodologies and automation frameworks.
- Excellent communication skills to document issues and interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 5 years of experience in TOSCA Testsuite.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
Hyderabad
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