Delivery Operations Senior Analyst
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talent.Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes. Conducting PEPs (Politically Exposed Persons) screening and adverse media checks. Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail. Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience. Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities. Compliance as a Service (CaaS) refers to outsourced services that help organizations adhere to regulatory requirements and industry standards. This includes monitoring, managing, and reporting compliance activities to ensure that the company meets legal and ethical obligations. CaaS providers offer expertise and tools to simplify and streamline compliance processes. Knowledge of AML-KYC, Sanction Screening, Transaction Monitoring, Fraud Management & Regulatory Compliance. Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude. Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word. Systematically and efficiently managing contract creation, ensuring compliance with the terms and conditions, execution, and analysis for the purpose of maximizing financial and operational performance and minimizing risk.
What are we looking for? • Perform quality checks on completed analyst/senior analyst files • Provide coaching/feedback to analysts on both individual cases & wider process challenges/ changes • Act as an escalation point for project – providing clear and concise guidance in line with agreed • project policies/procedures • Provide KYC SME guidance to Analysts / Senior Analysts • Identify / escalate process gaps / issues and work with QC/Process team to rectify • Within QC team, act as a decision maker in reviewing Quality Control process/policy for • remediation • Establish and maintain excellent working relationships with stakeholders at all levels • Ability to manage the team in absence of the team leader • Provide recommendations to the leadership team on any process improvement & highlight in case of any process deviations
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts
Bengaluru
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