COVID-19: The industry impact of Coronavirus

Turn massive challenges into meaningful change

Outmaneuver uncertainty

For now, the COVID-19 pandemic is first a health and humanitarian crisis, and businesses are rapidly adjusting. While the crisis unfolds, leaders should also prepare for what is coming next. But not the next 'normal'. Normal isn't available to us anymore, and 'business as usual' even less.

The new reality taking shape is made of complexity, uncertainty and opportunities. To adapt and thrive, organizations must accelerate and become resilient and agile. Accenture can help leaders and organizations address the deep changes needed in this new environment, from a people, operations, and technology perspective, at speed and at scale.

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COVID-19: Client stories

Helping our clients outmaneuver uncertainty
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Coronavirus industry impact reports

Address disruption and build resilience in Aerospace and Defense

Accenture outlines critical steps for aerospace and defense companies to take to respond to COVID-19 and build resilience.

Managing automotive industry impact

Accenture outlines the impact of COVID-19 on the automotive industry & what automotive companies ought to do now.

Fast-tracking the rail and transit revival

Accenture outlines how rail operators must adapt practices and improve emergency measures to support business continuity and build resilient operations.

How banks can manage the business impact

Accenture outlines the steps banks can take to manage the impact of COVID-19 on the banking industry and their customers.

Commercial banking: Navigating COVID-19

What can banks do to help both them and their customers endure and emerge stronger after the crisis? Accenture recommends four actions.

Implications and next steps for mortgage lenders

Accenture outlines how the impact of COVID-19 and the government intervention will have far-reaching implications for loan servicers.

10 ways COVID-19 is impacting payments

See how COVID-19 will impact and influence the actions of payments providers today and tomorrow.

COVID-19 and the looming credit crisis

As banks face a credit crisis ignited by COVID-19, they will need to address four key areas to help customers and the economy.

COVID-19 evolves the commercial banking relationship manager

COVID-19 is creating a new, empowered RM who can help commercial bank customers get through the crisis and emerge stronger.

A capital markets industry perspective

The unprecedented set of challenges due to COVID-19 should be addressed in three phases: stabilization, reconfiguration and recovery.

Building resilience amid disruption in the chemical industry

Accenture discusses how the chemical industry can manage the impact of the COVID-19 global pandemic.

Building on a trusted platform in Communications and Media

Accenture explores how consumers assessed media and communications businesses during the pandemic.

Helping SMBs outmaneuver uncertainty

Discover how CSPs can help small and medium sized businesses address challenges amid COVID-19.

Re-gaining eminence & emerging stronger

Accenture outlines a framework for communications service providers (CSPs) to emerge stronger through the COVID-19 crisis.

Debunking 5 consumer myths in the era of COVID-19

We explore five key myths impacting CPGs and what companies can do to position themselves for future growth during the pandemic.

Navigating the COVID-19 impact in consumer goods

COVID-19 is fundamentally changing how and what consumers buy and is accelerating immense structural changes in the consumer goods industry.

COVID-19 will permanently change consumer behavior

Accenture reports the impact of COVID-19 on consumer behavior and how it will transform the future of the consumer goods industry.

10 consumer trends impacting CPGs

Accenture has conducted four waves of consumer research, revealing trends impacting CPGs due to the COVID-19.

Know your consumers? COVID-19’s impact on CPGs

Accenture’s latest COVID-19 consumer research uncovers new archetypes—It’s time for CPGs to re-learn who their consumers are.

How oil and gas companies can build resilience in uncertain times

Accenture outlines 6 critical steps for oil and gas companies to take right now to respond to COVID-19 and build resilience.

Rapid response in healthcare

Accenture shares how healthcare organizations are assessing & mobilizing to respond to emerging threats and impacts of COVID-19.

Health’s NewFUTURE for technology

Accenture’s perspective on where health leaders should focus their technology efforts and priorities post-COVID-19.

Role of technology in the fight against COVID-19

In this podcast, Accenture’s Kaveh Safavi and AHA’s Andrew Shin highlight the role technology plays in the fight against COVID-19.

Resilient infrastructure to support surge capacity

Building resilient infrastructure in the cloud to support surge care capacity.

Health's NewFUTURE: How leaders can outmaneuver uncertainty

Accenture outlines a new strategic framework to outmaneuver the impacts of COVID-19 and create a resilient healthcare ecosystem.

Health's NewFUTURE Framework

Accenture outlines a strategic framework to outmaneuver uncertainty and create a resilient health ecosystem to empower humans.

Mitigating the impact of COVID-19 in High Tech

Accenture explains how high tech can manage disruptions caused by the COVID-19 global pandemic.

Semiconductor companies: Business resilience in the wake of COVID-19

Accenture explains how semiconductor companies can build resilience by evaluating COVID-19 impacts on supply chain, market demand and workforce.

From survival to revival: Industrial post COVID-19

Accenture explains how industrial equipment companies can manage the impact of the COVID-19 global pandemic.

Survival for automotive suppliers post COVID-19

Accenture addresses the next steps automotive suppliers can take to navigate the COVID-19 industry disruption.

Freight and Logistics providers leading the supply chain recovery

Accenture outlines how Freight and Logistics lead the way in the supply chain recovery and are better positioned for a post-COVID-19 new normal.

Engineering and construction response

Accenture addresses the steps the engineering and construction industry can take to navigate the impact of COVID-19.

Human and business impact on insurance

The human and business impact of COVID-19 on insurance carriers is more universal and faster than previous pandemics and economic shocks.

Is COVID-19 altering how pharma engages with HCPs?

Accenture research outlines how COVID-19 has shifted the daily operations of healthcare providers to more virtual interactions.

Leading with integrity and trust in life sciences

Accenture knows life science companies are at the center of the COVID-19 pandemic to develop tests & treatments for people in need.

Leading with agility and responsible innovation in MedTech

MedTech companies can take swift action to help solve for the COVID-19 crisis with a mindset of agility and responsible innovation.

How COVID-19 has permanently changed patient behavior

The Accenture COVID-19 Patient Survey sets out to understand how patient attitudes and behaviors have changed during the coronavirus crisis.

Navigating the impact in the mining and metals industries

Accenture explains how mining and metals industries can manage the impact of the COVID-19 global pandemic.

Navigating disruption in forest products

Accenture explains how the forest products industry has been disrupted due to COVID-19 and the actions companies can take to manage the impact.

Public service for a new era

Building public service for a new era will take bold collaboration, tremendous flexibility and relentless innovation across the sector.

Protecting people. Powering productivity.

Now it is time to build for the longer term—transforming ways of working while balancing productivity and safety.

Retailers serving customers on the frontline

Retailers must put responsibility at the heart of operations and act now to address the far-reaching implications of COVID-19 on their businesses.

Consumers change how they shop, work and live

Accenture reports the impact of COVID-19 on consumer behavior and how it will transform the future of the retail industry.

COVID-19: New habits are here to stay for retail consumers

Accenture details long-term impact of COVID-19 on retail consumer behavior as research uncovers new habits are here to stay.

Platforms bring connection to a world in crisis

Accenture outlines how Software & Platforms can scale & connect through COVID-19 given more Internet traffic & shifting business structures.

Laying the groundwork for future business recovery

Accenture explains how platforms companies can manage current business and plan for growth amidst the COVID-19 global pandemic.

What Chinese platforms’ COVID-19 response can teach the world

What can other platform companies learn from the Chinese experience.

Platform infrastructure and operational resilience

Accenture reports four key areas essential to software and platforms to build operating models with resilience throughout COVID-19.

Powering SMB Resiliency

Platform companies can help small- and medium-sized businesses (SMBs) address the challenges they face now with the COVID-19 and on what comes next.

Fast decision-making helps travel companies survive

Accenture explains how travel companies can survive from the impact of the COVID-19 global pandemic by making fast decisions.

Impact on air cargo capacity

Seabury Consulting, now part of Accenture, is providing data & forecasts on the impact of the COVID-19 pandemic on air cargo capacity.

Strengthening enterprise resiliency in utilities

Accenture outlines how utilities can manage COVID-19 in a safe & efficient way to ensure critical lifeline services are not interrupted.

Managing the human and business impact of coronavirus

The COVID-19 pandemic remains a health and humanitarian crisis, but the business impact on organizations is now profound.

As governments make significant interventions in response to the coronavirus, businesses are rapidly adjusting to the changing needs of their people, their customers and suppliers, while navigating the financial and operational challenges.

With every industry, function and geography affected, the amount of potential change to think through can be daunting. We are here to help.

Find expert perspectives from our leaders that provide insight paired with tangible actions your organization can take to address both the now and in the future.

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