Enhance the user experience and business outcomes with better site search.
Business-critical insights at your users’ fingertips
Whether it’s an e-commerce website, a support portal, a media & publishing site, a government portal, or any information-rich website, high-performing site search plays a critical role in enhancing business efficiency and information discovery.
With deep search engine expertise, we can help you leverage open source (Elasticsearch, Solr) and commercial search solutions (Microsoft search solutions, Google Cloud Search, Sinequa, Oracle Endeca, etc.) to:
Enable self-service search portals to reduce support costs
Improve website user experience and enhance brand reputation
Achieve higher ROI of websites and information portals by enabling the business and stakeholders to get useful, actionable information
Transform traditional keyword search into more intelligent, personalized search with AI techniques like Natural Language Processing (NLP), Machine Learning and Knowledge Graphs
Website and portal search use cases
E-commerce site search
Legacy search re-platforming, search quality analysis and search relevancy tuning to increase shoppers’ satisfaction, conversion rates and revenue.
Public-facing portal search
Enables stakeholders to search for relevant information from various knowledge repositories from a single portal.
Improve customer services by providing useful, relevant support information via search.
A single access point for employees to search for shared knowledge across the organization, enhancing productivity and insight discovery.
Media and publishing website search
Provides a rich, personalized user experience by aggregating content from multiple sources and enabling intelligent search across this content.
Government information search
Provide a better search experience across publicly available data or deliver a secure, efficient access to archived information to government employees.
Search consulting and implementation services
We help clients enhance their user experiences and business results with powerful, relevant website and portal search solutions.
System infrastructure assessment
Professional recommendations that take your current systems and goals as the starting point for building a solid site search strategy.
Search quality analysis
Bridging the gap between the enterprise vocabulary and the user's intent to deliver the most relevant search results.
Ingest text documents and other unstructured and structured organizational data from multiple business systems using 40+ secure connectors.