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Intelligent talent and HR operations services

Helping you optimize workforce performance and productivity, leveraging data-driven operations that fuel how Human Resources delivers value.​

Reinventing Enterprise Operations

High operations maturity realizes higher value

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The driving force behind exceptional experiences

Changing demographics of the workforce are triggering a fresh look at maximizing workforce performance and transforming Human Resource (HR) services while technology is creating new opportunities for the HR function. The result? Enhancing the workforce experience to attract, engage, and retain talent is now a top priority—forcing organizations to think differently about talent and HR.

Intelligent talent and HR operations helps Talent and HR leaders maximize workforce performance while transforming HR to deliver new levels of business value. Using the power of SynOps for Talent and HR we create consumer-inspired experiences delivered in the moment, driven by technology, digital engagement, and analytic insights.

Equipped with this new model, Talent and HR leaders outmanoeuvre uncertainty, maximize investments and boosts growth and consumer experiences.

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SynOps for Talent and HR

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Re-imagine talent & HR Operations​

We enable and accelerate an organization’s journey and internal transformation to this ‘new HR’ leveraging the experience, people, services and assets of our Accenture Talent & HR Operations offering.

Delivering tangible outcomes

We partner with you to transform human resources to a strategic asset with committed outcomes. We deliver tangible outcomes back to your business, workforce and communities, delivering truly 360degress value.

114%

revenue increase per new hire

20%

improvement in employee satisfaction

30%

increase in self-service adoption

40%

decrease in time to fill a position

50+%

reduction in OPEX

50%

improvement in new hire talent retention​

Create a culture where top talent thrives​

We help you attract, engage and retain top talent, creating a culture where people thrive and reach their full potential, whilst ensuring alignment with your organization’s global, regional and local business priorities. With an intelligent operating model powered by SynOps, our unique human+machine platform, you can transform your approach to talent management. You can go beyond reducing work-force related costs and improve the quality and retention of your talent as well as boosting employee performance, productivity and satisfaction. We enable you to continually offer opportunities for your workforce to do more satisfying work, learn new skills, use new technologies and make data-driven decisions.​

Reimagine the employee experience

Traditionally, HR teams have pushed services into the workforce based on the way HR is functionally organized, not the way users consume the service. It’s time to reimagine the employee experience. With a consumer-inspired, flexible delivery model that is proactive, personalized, relevant and solution focused, we make it easy for your people to access resources themselves. We can anticipate and proactively give them what they need to resolve issues - anywhere and anytime. Our Employee Experience Platform enables you to deliver value beyond cost savings by boosting employee satisfaction and performance while reducing the cost to serve and maximizing your investment in your cloud HCM.​

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What we think

Talent & Organization

The CHRO as a growth executive

Focusing the power of data, tech and people to accelerate reinvention—and a new vision for growth.

Semiconductor

The competitive etch: Addressing the talent gap

With investment in foundries and IDMs, the US is set to be a semiconductor powerhouse.

Talent & Organization

Talent leaders, agents of Public Service change

Combining the power of data, tech and talent to accelerate reinvention in public service.

Case studies

Talent and HR BPS

Intelligent operations creates business boost

How a North American retailer used SynOps, cloud-based technology to improve its talent and HR operations.

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Talent and HR BPS

Employee-centric operations unlocks $1M in savings

Global food manufacturer digitizes its Talent and HR operations and reshapes the employee experience.

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Industry X

Moving to the New with smart manufacturing

Magneti Marelli’s transformation journey uses digital technologies to improve manufacturing operations.

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Blogs

Business Process Services

People are the foundation for digital transformation

People are your core asset, and an agile, future-ready workforce is just as foundational to transformation as technology.

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Business Process Services

Future-ready talent: What too many leaders miss

Accenture identifies six human needs that organizations should focus on to unlock full people potential and be Net Better Off.

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Business Process Services

Helping people adapt to continuous change

Accenture positioned as leader in Everest Group’s Multi-process Human Resources Outsourcing (MPHRO) Services PEAK Matrix Assessment.

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Business Process Services

What happens when classrooms meet a pandemic?

Accenture recognized as a Leader on the inaugural Everest Group Learning Services PEAK Matrix Assessment 2020.

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Our leaders

Camilla Kenward

Talent and HR Offering Development Lead
Linkedin

Allan Racey

Global Talent and HR Development Lead – Accenture Operations
Linkedin

Connect with us

Read our blog

How organizations are reinventing their business with Intelligent Operations.

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Explore careers

We're looking for innovators to deliver continuous, rapid-fire innovation and transform employee experience at Accenture Operations.

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Capabilities

Virtual tour

Take a 360º virtual tour through our Intelligent Operations Centers.

Employee Experience Platform

Our Employee Experience Platform elevates employee experiences supporting every moment that matters.

HR transformation & delivery

Creating and delivering employee experiences, signature HR services and HR capabilities.