Search quality analysis
Enhance your users' site search experience and your top line
Digital businesses like e-commerce retailers and online publishers know that customers want to find products easily on their websites. Successful site search drives enhanced user experiences, higher revenue, and customer loyalty.
Accenture’s search quality analysis service helps improve your top line and the user experience by enabling your website users to find what they are searching for with query and content processing optimization. We leverage our search engine expertise to maximize your ROI and align IT priorities with business goals.
We focus on understanding the user’s query intent to align your users’ needs with your revenue goals. A thorough search quality analysis can provide specific recommendations for improvements on:
Improved search quality so that queries return the best possible results for website users
Enhanced customer satisfaction, engagement, and brand loyalty
Better alignment between business and IT goals, enabling ROI maximization
Increased website conversion rates and e-commerce revenue
Experienced with multiple open source and commercial search engines, our Search Quality Analysis team can help fine tune your existing search engine investment through a wide range of professional services.
Assessing and understanding the essential elements of a high-performing site search experience for your users
Identifying website users’ search intent through web and search log analysis
Recommending content and content processing approaches to optimize search results
Communicating between the line of business and IT staff to balance revenue and IT needs
Our experts discuss the latest trends and best practices for using AI-powered search and analytics to unlock more insights and achieve greater outcomes.