Personalized customer experience at scale
Stand out from the crowd: an intelligent platform to scale personalized customer experience.
Insights and Outs
The latest thinking for businesses in Australia and New Zealand.
Accenture attended PegaWorld iNspire Virtual event
Watch Accenture on-demand sessions with Adobe, Abbvie & Primerica
An AI-powered partnership
As Pega’s #1 global partner, Accenture is the trusted leader in designing, implementing and driving transformational experiences using Pega solutions.
With our unsurpassed strategy, business and industry knowledge, combined with our AI, digital process automation, and world-class global delivery expertise, Accenture provides the capabilities to create end-to-end transformations, solving our clients’ most complex business problems.
Accenture and Pega Alliance
Accenture's video shares our alliance with Pega, for revolutionizing end-to-end digital transformation with real-time insights. See more.
View TranscriptAccenture breakout sessions at PegaWorld iNspire 2021
Accenture had the privilege to present 3 breakout sessions at PegaWorld iNspire 2021 on May 4th with our partners Adobe, Abbvie and Primerica. Watch the on-demand breakout sessions focused on:
- How to replace legacy campaign marketing with a single, cohesive, and holistic approach through the combination of Pega and Adobe
- How Abbvie has partnered with Accenture and Pega to find the relevant and contextual messages that enable the organization to be trusted partners for each individual HCP, and ultimately improve patient health outcomes
- How Primerica has set up a game plan for future success by making the jump to digital transformation
Read more
VIDEO
Pega, Adobe, and Accenture: Delivering a personalized CX, at Scale
VIDEO
Abbvie: Filtering Through the Noise: How Next Best Experience Transforms Physician Interactions
VIDEO
Primerica: The Insider’s View on What it takes for Successful Digital Transformation in CRM
How we innovate
We help you discover new avenues to unlock value with Pega, achieve business outcomes and reach your digital transformation goals.
Accenture customer safety & recall management
Solving product recall challenges while improving customer loyalty and safety.
Accenture aviation experience accelerator
Real-time airlines takes flight.
Accenture liquid studio for pega catalyst
Where human-centered design unleashes digital innovation.
Intelligent customer decisioning as-a-service
Transform customer acquisition, sales and retention with AI and analytics.
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Who we are
9x
Pega Partner of the Year Award Winner
8,080
Pega-enabled practitioners
3,658
Pega certifications
Customer engagement spotlight
Reinventing marketing with Accenture and Pega Catalyst for Primerica
Intelligent personalization: How it works in the real world with Amit Bansal
Customer service: Stronger after COVID-19 with Michelle Sobin
Using AI to bring customer service to the next level
What we think
A practical guide of actions your business should take now.
The continuum of technology and experience reshaping business.
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Awards & recognition
PEGASYSTEMS
Pega Partner of the year for eight consecutive years
2013 – 2020 RecipientPEGASYSTEMS
Partner Award for Excellence in Growth and Delivery
2018 – 2020 RecipientFORRESTER RESEARCH
Leader in digital process automation by independent research firm
2019
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News
Accenture ranked #1 overall in HFS Research inaugural Pega Service Providers Top 10 research report.
Accenture has been recognized as the number one service provider for Pega services in a recent report from industry analyst firm HFS Research.
Accenture receives ‘Partner of the Year’ by Pegasystems for eighth consecutive year
Accenture also recognized with ‘Excellence in Growth and Delivery’ and ‘Excellence in Digital Transformation.'
Accenture launches liquid studios for Pega Catalyst
Accelerating the development of innovative solutions.
Offering CSPs intelligent customer decisioning as-a-service
Improving customer engagement.
Enhance the travel experience and improve customer loyalty
Digitizing operations to better support employees and customers.
