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Research Report

Turning the supply chain talent shortage into strength

Supply chains will outgrow the workforce built to run them by 2035. Leaders who redesign now won’t just close the projected 1.1M-role gap, they'll scale on intelligence, not headcount.

5-minute read

May 14, 2026

In brief

  • Demand across core supply chain occupations in the US will rise by 1.34M roles by 2035, while the labor force will only add roughly 221,000 workers.

  • To close the looming gap of over 1 million roles, supply chain leaders need to treat workforce redesign as a strategic imperative and respond to three critical shifts that technology is bringing to their people.

  • Our scenario-planning model shows where workforce demand is shifting and what leaders can do about it now.

Supply chains are growing faster than the workforce built to run them

Supply chains keep expanding, and their complexity rises with every new node, promise and rule. For decades, leaders have matched that complexity with headcount. That approach no longer works at today’s pace.

Our projections, based on an Accenture proprietary, dynamic scenario-planning model, show demand across core US supply chain occupations will rise by 1.34 million roles (19%) from 2026 to 2035. Over the same period, the labor force will grow by about 3.2%, adding roughly 221,000 workers. The implied gap reaches nearly 1.1 million roles.

If leaders keep scaling with labor, the next decade looks like managed scarcity: persistent vacancies, more expediting, overtime and service failures, with even less capacity to transform when it matters most.

Leaders who move first can deploy technology to redesign how supply chains scale, letting intelligent systems absorb more transaction-heavy work while people focus on the work requiring human judgment.

The talent gap will persist unless leaders change their approach

This isn't a cyclical problem that eases when conditions improve. The same forces expanding supply chains also make them harder to run, adding more handoffs and coordination inside every role, so demand stays high even when growth feels steady.

Workforce gap
Workforce gap

The deeper issue is structure. Labor has long been the default scaling mechanism for supply chains, but even a faster-growing workforce wouldn't close a gap of this size if growth still depends on adding headcount in lockstep.

Three shifts reshaping the supply chain

In our scenario-planning model that links growth to roles and tasks, we tested how technology reshapes the work and the skills needed to do it. It shows where work shrinks, where it expands and where new work appears, revealing three consistent shifts reshaping the workforce.

Three shifts reshaping the supply chain
Three shifts reshaping the supply chain

Together, these shifts redefine the workforce challenge and set up the three actions leaders need to take in response.

Three strategic moves for CSCOs

Technology is reshaping how supply chains operate, how work is structured and what people need to succeed. Filling open roles is no longer enough.

Leaders must redesign the system through which supply chain work gets done in three mutually reinforcing ways.

Leaders need to move from reactive hiring to predictive, role-based and task-based forecasting. They should model where demand changes fastest and map how technology shifts tasks and roles. In some cases, up to 48% of routine, high-frequency work can be fully automated, but only when multiple technologies work together.

Leadership implications

  1. This work cannot sit only with Human Resources. Supply chain leaders need to make workforce forecasting an explicit part of the journey to an AI-enabled enterprise, with clear ownership, funding and decision-making visibility.

  2. If supply chain leaders cannot see where workforce risk is forming, they will discover it only after adoption begins to stall, weakening return on investment (ROI) and slowing transformation.

When systems absorb routine work, leaders need to define what the role becomes, then update workflows, decision rights and measures so people and systems scale together. Closing the workforce gap requires deploying multiple technologies simultaneously, each targeting different task pockets.

Leadership implications

  1. This is where trust is built or lost. Employees need clarity on how work will change, how decisions are governed and where human judgment still matters.

  2. The CSCO defines the work while the CHRO equips the workforce.

  3. If work redesign lags technology rollout, organizations will automate processes without building the human system required to scale them effectively.

As work is redesigned, skills need to change with it, and one-time training will not be enough. Reskilling must become continuous, role-specific and directly tied to how work is changing. Leaders can embed learning into day-to-day work, tie it to real mobility and redirect investment toward durable and emerging capabilities.

Leadership implications

  1. Reskilling will not scale unless leaders signal that new capabilities lead to real career mobility, stronger roles and a more compelling supply chain talent proposition.

  2. Talent mobility and co-learning turn reskilling into real transitions by building new capabilities alongside deployment and linking them to clear pathways into redesigned roles.

The leadership choice

The 1.1 million-role gap is real, and how supply chain leaders respond determines what comes next.

Leaders who default to hiring will spend the next decade managing scarcity. Leaders who act now can build a supply chain that scales on intelligence rather than headcount. The difference is measurable: our model shows workforce growth compressing from 15.6% to roughly 0.3% between 2026 and 2035 when technology deployment is paired with deliberate role redesign.

Three moves make that shift possible: building talent foresight, redesigning work as autonomy scales and developing skills continuously. Technology adoption is inevitable. Workforce redesign is the choice—and it determines whether the next decade ends with a bigger talent gap or a supply chain built to grow.

WRITTEN BY

Inge Oosterhuis

Senior Managing Director – Talent, Nordics Lead

Jaime Lagunas

Managing Director, Supply Chain and Engineering, AI and Data Global Lead

Kristine Renker

Managing Director – Supply Chain and Engineering, Talent Global Lead

Stephen Wroblewski

Managing Director – Talent

Stephen Meyer

Principal Director – Accenture Research