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The value multiplier

January 6, 2022 5-MINUTE READ


In brief

Fast-track performance

“Getting your technology partners to understand business needs and helping the business understand technology opportunities drives success at a much faster pace.”

— ALAN KRONOVET, Managing Director and Head of Commercial Mortgage Servicing – Wells Fargo


boost in moving up one maturity level using all four levers—Technology, Process, Data and Talent—in an integrated way


boost in potential profitability using all four levers— Technology, Process, Data and Talent—in an integrated way


boost in business value or speed of product and service innovation by moving from stable or efficient to future-ready


boost in employee engagement and retention by moving from stable or efficient to future-ready

How to get there

“We can equip colleagues with all the tools, services and know-how but, at the end of the day, we need these critical colleagues in front of our stakeholders making our offer come to life.”

— MIKE BENVENUTO, Chief Procurement Officer – Aon

Be future-ready now

Stanley Black & Decker on future of finance

What it takes to deliver core finance activities and strategic value at Stanley Black & Decker. Read more.

Aon’s CPO discusses the future of procurement

Aon’s Chief Procurement Officer shares insights on what it takes to drive operational maturity. Read more.

Mondelēz International on future of supply chain

Bob Schrug from Mondelēz International shares how to build a resilience and relevant supply chain. Read More.

People are the foundation for digital transformation

People are your core asset, and an agile, future-ready workforce is just as foundational to transformation as technology. Read more.

Manish Sharma

Chief Executive Officer – North America

Manish Sharma is Accenture’s chief operating officer, with responsibility for leading the company’s global business operations.

Kaushal Mody


Kaushal Mody is a global business leader in Accenture Operations with experience in consulting, transformation and intelligent operations across multiple industries.

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The big read

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Full report

Our latest research modeling has discovered a multiplier effect which can fast track operations to future ready performance.