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Human + Machine

Reimagining work in the age of AI

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Preorder your copy of Human + Machine at any of these sellers. All proceeds donated to nonprofits.

AI is radically transforming business. Are you ready?

AI—including generative AI--is radically transforming business. It is here right now—in software that senses what we need, supply chains that "think" in real time, and now generative AI that is radically reshaping work and productivity. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?

In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Accenture Technology leaders Paul Daugherty and Jim Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.

Management playbook for success in age of AI

Based on the authors' experience and research with fifteen hundred organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability and what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader's guide" with the five crucial principles required to become an AI-fueled business.

These insights have been gleaned from Accenture's experience in bringing together the power of Artificial Intelligence with—our deep industry, data and technology expertise to help our clients get real business value from these new technologies—now.

Human + Machine provides the missing and much-needed management playbook for success in the new age of AI.

HUMAN + MACHINE

Preorder a copy of the updated and expanded book

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Human + Machine collaboration

All book proceeds donated to non-profits

Human + Machine outlines the opportunities and challenges for executives, workers, and students in the Age of AI. Along with its great promise, AI will also cause disruption to certain professions, and many people will need education, training and support to prepare for newly created jobs as well as jobs that are transformed. To support this need, the authors are donating the royalties received from the sale of this book to fund education and retraining programs focused on developing fusion skills for the age of artificial intelligence.

What leaders are saying

“Human + Machine shines new light on our burning need to reinvent nearly everything about the way we work. Daugherty and Wilson have hands-on experience leading these changes, giving this book an exceptional level of credibility and insight. Have your whole team read it before your competitors do!”

Erik Brynjolfsson
Director, MIT Initiative on the Digital Economy

“Daugherty and Wilson give a blueprint for a future in which AI augments our humanity... the book is a practical guide to understanding AI—what it means in our lives and how we can make the most of it.”

Arianna Huffington
Founder and CEO, Thrive Global

“Human + Machine stands out as the missing manual that leaders need for AI-driven innovation in today’s winner-take-all world.”

R “Ray” Wang
Principal Analyst, Founder, and Chairman, Constellation Research

“Daugherty and Wilson answer the fundamental question, how do we help our workforce transition into the age of AI? Without question, Human + Machine is the handbook you need to move forward.”

Henning Kagermann
President, acatech; Former Chairman and CEO, SAP

“Human + Machine is a well-written and well-researched book that addresses the missing middle of AI: how humans and machines can collaborate so as to augment—not replace—human skills. From the manufacturing floor to the back office to the individual, Paul and James offer wonderfully approachable and actionable insight into the changing nature of work.”

Grady Booch
Chief Scientist for Software Engineering IBM Research; IBM Fellow

“There is no doubt that AI is transforming business. In Human + Machine we are provided a sense of how, where, and most important, what to do about it. The book’s sample of 1,500 practitioners provides insights that go way beyond individual anecdotal applications. A must-read for today’s manager!”

Len Schlesinger
Baker Foundation Professor, Harvard Business School; Former Vice Chairman and Chief Operating Officer, Limited Brands (now L Brands)

“A must-read for business managers who know AI should be a big part of their job but find the topic intimidating and confusing.”

Missy Cummings
Professor, Pratt School of Engineering; Director, Humans and Autonomy Laboratory, Duke University

“In Human + Machine, Daugherty and Wilson have published a crucial perspective on the future of work, illuminating the human-machine relationship in a way that will help us all better understand, discuss, and shape our AI future.”

Terah Lyons
Founding Executive Director, Partnership on AI; Former advisor, White House Office of Science and Technology Policy

About Paul

Paul Daugherty is Chief Technology and Innovation Officer (CTIO) and member of the Global Management Committee of Accenture.

He also leads Accenture’s Innovation strategy and organization, including Accenture Labs and The Dock in Dublin (Ireland), and he directs global research and development into emerging tech areas such as generative AI, quantum computing, science tech and space tech. He leads a dedicated innovation group that designs and delivers transformational business and technology solutions, investing in, and partnering with, pioneering companies to pilot and incubate new technologies. Paul also leads the annual Technology Vision report, and leads Accenture Ventures, which he founded to focus on strategic equity investments to accelerate growth.

Paul is co-author of two highly acclaimed books: Human + Machine: Reimagining Work in the Age of AI (Harvard Business Review Press, 2018), which will be re-released in September 2024 with a fresh focus on generative AI; and Radically Human: How New Technology is Transforming Business and Shaping Our Future (Harvard Business Review Press, 2022).

About Jim

H. James Wilson is global managing director of Technology Research and Thought Leadership at Accenture, where he leads research programs on the impact of technology on work. Jim is co-author of the best-selling, Human + Machine: Reimagining Work in the Age of AI (Harvard Business Review Press, 2018), which will be re-released in September 2024 with a fresh focus on generative AI.

Jim is author or contributing author to twelve books on the impact of technology on business and society, including the 2023 Thinkers 50 award-winning Radically Human: How New Technology is Transforming Business and Shaping Our Future (Harvard Business Review Press, 2022). He is a frequent contributor to MIT Sloan Management Review, Harvard Business Review, Wall Street Journal and other management publications.

RADICALLY HUMAN 

IDEAS for a Radically Human future

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