Skip to main content Skip to footer

ServiceNow Sales and Delivery Manager (part-time possible, all genders)

multiple locations +view all Job No. r00176737 Full-time

Job Description

We are seeking a dynamic and versatile individual to join our Swiss Accenture ServiceNow practice as a Sales and Delivery Manager. In this dual-role position, you will report to the Swiss ServiceNow Practice Lead and play a pivotal role in driving both project delivery excellence and business growth through strategic sales and business development efforts. The ideal candidate will have a strong background in ServiceNow solutions, project management, and a proven ability to cultivate client relationships and drive revenue growth.

Your daily work

  • Project Delivery:
    You lead and oversee the successful execution of ServiceNow projects, ensuring timely and high-quality delivery in line with client requirements. In addition, you collaborate closely with project teams, providing guidance and expertise to achieve project objectives and deliverables.
  • Sales and Business Development:
    You develop and execute strategic sales plans to drive business growth within the ServiceNow practice. Furthermore, you are responsible for identifying new opportunities and potential clients, leveraging your existing network, and proactively seeking new business relationships. Finally, you cultivate and nurture client relationships, understanding their needs, challenges, and objectives to position Accenture as a trusted advisor.


Who you are

  • You have at least a bachelor's degree in a relevant field.
  • You bring proven experience and a strong track record in ServiceNow solutions and delivery, project management, and business development. In addition, you possess relevant ServiceNow certifications, such as Certified System Administrator (CSA), and at least one Certified Implementation Specialist (CIS) certification in areas like IT Service Management (ITSM), Customer Service Management (CSM), or Human Resources (HR).
  • You have demonstrated the ability to drive sales, identify opportunities, and close deals effectively. A strategic mindset with the ability to align sales and delivery efforts to achieve practice goals is a must.
  • You express yourself clearly and confidently in German; negotiation skills in English are necessary, and proficiency in French is a strong plus.
  • You are self-motivated, results-oriented, and able to thrive in a fast-paced and dynamic environment. In addition, you are willing to travel as needed to meet with clients and attend business-related events.

What we offer

  • A safe and reliable job that’s not only fun, but also of crucial importance: benefitting your clients, their customers and many more people all over the world
  • Lots of advantages that only a big company and a responsible and generous employer can offer, such as appreciation and recognition, also in the form of a good salary
  • Flexible working hour models, home office and part-time possible
  • Interesting further training and certification opportunities available
  • Access to the combined knowledge and experience of all our experts within the global Accenture network, and the challenge to leave your comfort zone in order to grow more and more each day

Life at Accenture

In this role, you’ll be part of Accenture Technology. We use the full spectrum of digital technologies to simplify our clients’ everyday lives, leading their business into the future. From #DevOps to #infrastructure, from #security to #workplace services.

The Accenture culture: Here, YOU are the catalyst for change

Your unique combination of skills, personality, and aspirations sets you apart. When distinct talents, strengths, and perspectives merge, the result is nothing short of extraordinary: ideas that propel the world forward. This is we champion diversity and personal development at Accenture. Create a working environment where you truly thrive; with responsibilities that resonate deeply; with a workload that is perfectly aligned with your capabilities; and methods that are tailored to your objectives. How you wish to connect, further your development, and personally evolve rests in your hands. This is your career. We are mere facilitators, helping you shape it exactly as you envision.

Contact us

Any questions? Please connect with us at or 00 800 450 450 45.

We look forward to meeting you!

#CIE #BusinessGroups


Basel, Bern, Zurich

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Attractive benefits for employees

Working for us should be rewarding! That’s why we offer you a wide range of benefits with real added value.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.