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Salesforce Functional Lead (Manager)

multiple locations +view all Job No. r00202891 Full-time

Job Description

This is an extraordinary opportunity to build a rewarding career at Accenture Technology. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity.

Join Accenture Technology and thrive in a digitally driven, innovation-led environment where you can help clients shift to the New using leading-edge technologies on some of the coolest projects you can imagine.

Salesforce.com professionals demonstrate skills in Salesforce.com which is the leader in CRM solutions for customer relationship management software and cloud computing.

The successful candidate will be able to design technical architecture solutions that span multiple platforms and include integration and authentication across systems; articulate design considerations, trade-offs, benefits, and recommendations for technical architecture and manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale.

WORK YOU’LL DO

While we'd love to say that there's a typical day in the life of a consultant, we all know that every day will be different! Some of the day to day work of this role will include: 

· Lead and facilitate discovery and scoping sessions with clients

· Understand client business process and potential constraints (budget, timeline, expertise, etc.) to define optimal and reasonable project scope and expectations

· Create and defend solution estimate and SOW

· Incorporate past experiences, business savvy, creative and out-of-the-box thinking in designing solutions; offer multiple, potential solutions

· Coordinate with Technical Architects/CTA's, integration, and data consultants, and others, as needed, for specific technical design requirements

· Provide recommendations on third-party applications

· Manage expectations with clients, Accenture colleagues, as well as SFDC and other 3rd parties - i.e., be able to influence and guide towards successful outcomes

· Disseminating best practices on solution positioning and delivery. 

· Own the solution and provide architectural oversight of the solution throughout the project Provide guidance and advisory support to project team on implementation approach and complex configuration issues

· Participate in QA checkpoints during delivery to provide guidance and insure solution aligns with original scope

· Work with project team to develop and validate estimates to support any Change Orders

· Participate in project status meetings, as requested by the Delivery Lead/Project Manager

· Contribute to estimating and SOW templates for future phases

· Leading business and functional requirements definition and prioritization/scoping of requirements. 

· Mapping functional requirements to Salesforce.com features and functionality. 

· Maintaining and coordinate communication with the customer throughout each project. 

· Mentoring more junior team members in business analysis, project management, and Salesforce.com best practices.

Qualifications

Basic Qualifications

·  Minimum of 2 years of progressive experience in solutioning, discovery and business analysis, project management, and technology implementation in full life-cycle CRM engagements. 

· Minimum of 3 year of experience with Salesforce.com is required. 

· Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years’ work experience)

Preferred Skills

· Exceptional communication and presentation skills.  

· Customer oriented and great at building client relationships.  

· Desire to work in a dynamic work environment and be creative within a team.  

· Proven ability to build, manage and foster a team-oriented environment. 

· Proven ability to work creatively and analytically in a problem-solving environment. 

· Desire to work in an information systems environment. 

· Excellent communication (written and oral) and interpersonal skills. 

· Excellent leadership and management skills. 

Professional Qualifications:

· Proven ability to work creatively and analytically in a problem-solving environment.

· Desire to work in an information systems environment.

· Excellent communication (written and oral), leadership and management skills. Very strong work ethic with a customer service focus (high intensity).

WHAT'S IN IT FOR YOU?

· Competitive benefits, including a fair and balanced parental leave policy.

· At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people.

· Career coaching and mentorship to help you manage your career and develop professionally.

· Performance Achievement – our performance management process that focuses on your strengths, progress, and career possibilities.

· Fantastic opportunities to develop your career across a variety of clients.

· Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired in British Columbia as set forth below.

Information on benefits is here.

Role Location                                    Annual Salary Range

British Columbia                               $89,500 to $178,400

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Locations

Alberta - Calgary, British Columbia - Vancouver, Ontario - Ottawa, Ontario - Toronto

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