Job Description

We Are:


Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

As Accenture Interactive's marketing experts, we help businesses drive demand, build brands and change the way people live. From consulting and creative campaigns to insights and analytics, we’ve got the speed, scale and strategic thinking to help CMOs and brands make an impact at every stage of the customer journey.  

Job Description:

As a Salesforce Marketing Cloud Architect, you know exactly what it takes to create the perfect digital customer experience. And clients have come to rely on you for your expertise to deliver that experience with the right mix of marketing technologies. If you have experience combining strategy, experience design, and technology to deliver success, we’d like to meet you.

The work:

  • Work with marketing, integration, and data technologies to design and implement new customer experience strategies and solutions for clients,

  • Ensure overall success of marketing technology implementations, focusing on the client relationship, financials, project delivery, resourcing, and overall program health

  • Identify and pursue follow-on project opportunities

  • Plan and estimate delivery work, focusing on project milestones, resource planning (both on-shore and off-shore), scope, and budget

  • Manage business requirements and project ideation

  • Manage and contribute to solution plan definition

  • Identify, manage, and track key dependencies, issues, and risks

  • Contribute to the business development process by participating in sales calls, assist/lead proposal development efforts and delivering client presentations

  • Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, and business development tools

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Qualifications

Here’s what you need:

  • 5+ years of full lifecycle implementation experience using various SDLC methodologies, including Waterfall and Agile

  • 5+ years of experience in tactical deployment or re-launch of Marketing applications (Adobe Experience Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, and/or Marketo), Personalization (Rich Relevance, Adobe Target, and/or Unica Interact), Loyalty (Kobie and/or Brierley), MDM (Reltio and/or Talend), and/or iPaaS (SnapLogic and/or Mulesoft).

  • 3+ years of project management experience, delivering technology solutions

  • Bachelor's degree or equivalent (minimum 12 years) work experience

Bonus points if:

  • Experience implementing Marketing, Personalization, and Data Orchestration technologies such as Adobe Experience Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, Marketo, Reltio, Talend, SnapLogic, MuleSoft, Informatica Cloud, Rich Relevance, Unica Interact, Kobie, Brierley and deploying new channels

  • Experience with marketing campaign design, implementation and execution

  • Experience in algorithmic decisioning or interactive management

  • Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams

  • Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity and innovation

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email.

Other Employment Statements

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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