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Cloud First - Salesforce Delivery Lead

Job Location: Ontario - Toronto

Regional Description: Canada

Job Number: 00520742


- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. As a Cloud First Consulting Practitioner, you will join a global community of talented and like-minded professionals to help our clients accelerate their vision, realize more value and create a competitive advantage. You will leverage and contribute to our extensive library of assets, collective experience, and thought leadership to tailor unique solutions for our clients. Our culture is focused on providing you with the tools and opportunities to develop your consulting and technology expertise.
The Salesforce Regional Lead within Accenture has the following responsibilities:
  • Act as Engagement Lead on  engagements to ensure successful delivery of the projects in terms of scope, deliverables, budget, client satisfaction, achievement of required business outcomes and team engagement
  • Understand client’s business needs and assess how to enable a solution to meet their needs
  • Play an important strategic role in the relationship with our local alliance partners through identification of strategic opportunities, and coordination of local marketing activities and campaigns. 
  • Demonstrate functional CRM and relevant industry knowledge and an understanding of current trends and issues.  Leverages subject matter expertise in discussions with clients
  • Create innovative and differentiated offerings, staying relevant and in sync with market demand.
  • Lead and grow the local Cloud First team through recruiting, people development and people engagement activities in coordination with the Canada Cloud First leads.
  • Work together with local Accenture industry leads to originate new Salesforce engagements in the region.
  • Drive continuous improvements within the projects and recommend improvements towards the technology to the client
  • Interact with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters.
Basic Qualifications
  • Experience with a professional consulting organization 
  • Strong experience with Salesforce technology solutions.
  • Experience in managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development.
  • Strong negotiation and influence skills
  • Deep knowledge of Cloud Computing and, either through work at industry participants or consulting to the industry
  • Strong understanding of different implementation methodologies, and end to end implementation and solution knowledge
  • Bachelor's Degree 
Professional Skill Requirements
  • Ability to play an important strategic role in the relationship management of partnerships, identification of strategic opportunities, and coordination of any implementation to deepen partnership activity. 
  • Articulate and clearly communicate solution scope, timeline, and benefits with client stakeholders
  • Demonstrated collaborative ability to partner with and direct a number of internal and external partners
  • Experience building internal and external relationships, and mitigating past difficult personalities or situations.
  • Overall understanding of digital industry and its trends and driving the conversations with clients
  • Know the competition, customer and industry trends, innovation; pinpoint relevant research opportunities.
  • Strong relationships with vendors and prior senior client/customers
  • Excellent leadership, communication (written and oral) and interpersonal skills
  • Demonstrated leadership in professional setting either military or civilian
  • Demonstrated team work and collaboration in a professional setting; either military or civilian.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 384,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law. Accenture is committed to providing employment opportunities to current or former members of the armed forces.

We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.

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