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Delivering world-class customer care requires a deep understanding of the customer service lifecycle, industry knowledge and business process excellence—and having the right people, with the right skills, to get the job done. Bring your commitment to excellence and passion for problem solving to Accenture, and be part of the largest and most diversified group of business operations specialists in the world.

We're Hiring

Accenture has several opportunities across Canada for people interested in customer care work. Our positions include front line call centre representatives, billing, collections, payments, field services and operations support, with the support and options to grow your career with a global leader.

We are currently hiring for the following locations. 

To learn more and apply, please visit our custom application portal for customer care careers.


Explore Contractor Opportunities

At Accenture, you can pursue your interest in virtually any industry, because we serve most of them.

​Take your first steps on the Accenture contractor track:

Why Accenture

Bring your commitment to excellence and passion for problem solving to Accenture. Our customer care centres are friendly, fast-paced, professional environments that are conducive to ongoing learning and long-term career growth.

Once hired, we will provide you with a paid training program that allows you to work at the highest level of efficiency. We provide coaching based on sophisticated management systems and close supervision to ensure our people are customer-trained, not script-trained.

Working for Accenture also means being a part of a truly global team. You will be empowered to provide high-quality, long-term services for our international clients while working with the best people worldwide. Our talented call centre employees are not only the voice of our company, but also the heart of our culture. You can expect to receive the support and camaraderie of colleagues who are essential to our dynamic, fun work environment.

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and the way we deliver value provides an unparalleled opportunity to grow and advance. Apply today and make delivering innovative work part of your extraordinary career.

Meet Our People


Have questions about customer care careers at Accenture? Click the questions below to see answers to some of our most frequently asked questions.​​

> What is Accenture Utilities BPO Services?

> Is this a telemarketing job? Will I be calling and bothering people during their dinner?

> How much will I be paid?

> Is training paid? At what rate?

> Does the position come with benefits? When do they start?

> How are shifts determined?

> What about weekends and holidays?

> Can I work from home?

> Will I have to work overnight?

> Do you have any entry level part time positions?

> Is there a dress code?

> Is there room for advancement?

> Am I eligible for a bonus when I refer someone?

> How is my performance measured?

> How can I get involved in the community at work?