A global oil and gas company with operation in 20 countries and 70 active oil and gas projects globally was challenged by how their front and back-office operations worked.
Back-office processes were manual, technology systems were not integrated, and data was not being collected and monitored in a consistent way. The company needed the right technology and a better talent strategy; one that consisted of an extended team with skills and expertise to complement their core team.
The front office also presented challenges. The company’s heavy assets require a rigorous asset management and maintenance strategy. Predictive maintenance is critical to ensuring worker safety and to maintaining production levels. Suboptimal maintenance plans pose a risk to asset failure, creating unplanned downtime and potential disruption in production.
To resolve their front and back-office challenges, the company needed future-ready capabilities across finance, supply chain and human resources (HR) operations.
When tech meets human ingenuity
The company used SynOps, Accenture’s platform that combines human plus machine innovation, automation and data-driven insights, to create intelligent finance, HR and supply chain operations.
Supply chain operations
Drove faster research and development cycles (R&D) and higher returns on investment by designing and optimizing product engineering on the front line.
Simplified expense management by moving core finance processes to a data-driven operations model.
Human resources operations
Reshaped employee experience by using AI and predictive analytics to accelerate time-to-hire, improve new joiner experience and increase retention.
A valuable difference
The leading oil and gas company has improved productivity by 45 percent with a new foundation of digital capabilities, workflow tools, operational dashboards and analytics in place.
Hours of maintenance saved with data-drive insights to improve maintenance plan for just one asset.
Invoices paid on time, up from 65%, that reduce invoice processing from three days to one day.
Completion rates of HR change forms and reduced the time spent on creating probation reports from four hours to two hours.