Job Description

The role is responsible for managing the whole insurance policy lifecycle policy creation, renewal, amendments, and cancellation. In addition, part of the responsibilities will be certain related administrative tasks issuance of insurance certificates, replying to customer queries, system and documents maintenance etc. The role is back office with no direct interaction with end customers. However, in certain cases there will be written communication with the respective in country teams and or the insurance brokers. Previous insurance experience is not required, as extensive internal trainings ensure we internally build and develop a next generation of insurance experts.
Working with a specific internal software system for data processing and storing.
Active written communication with brokers and colleagues from other offices.
Fostering a culture of cooperation between team members to ensure high professional standards and positive atmosphere.
Main responsibilities
Ensure that all documents policies, invoices, instructions, etc. are issued and send as per the agreed quality standards and service levels.
Validate the accuracy of data and documents in line with company s internal policies and the local legal framework.
Provide administrative support to all related teams in the Multinational segment.
Proactively engage with respond to local client s broker s queries.
Execute policy and premium bookings, documents archiving, and dispatching of the documentation pack to clients brokers.
Updating and maintaining local and Multinational systems, tools and documentation.
Fostering a culture of cooperation between team members and internal and external stakeholders to ensure high professional standards and positive atmosphere


Very good knowledge of English language.
Very good knowledge of Spanish language.
Computer literacy and experience with MS Office.
Attention to details with focus on punctuality when working with documentation.
Ability to prioritize own tasks effectively.
Skills on communicating in professional manner, incl. in written, within a large multi cultural environment.
Team work capabilities knowledge sharing, providing seeking guidance and feedback, peer support.
Previous experience in an administrative position will be considered an advantage.
Fresh graduates are encouraged to apply.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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