HR transformation & delivery

Creating and delivering employee experiences, signature HR services and HR capabilities.

For business to grow, people must thrive

The pandemic has changed work forever, Companies have adapted and shifted their models and processes. They have had to rethink how they take care of their employees’ safety, health and well-being. And workers expect a different relationship with their employers. The rules are being rewritten in real time. Accenture helps to build HR functions that create value by being centered on employee experience and enabled by platforms, data, analytics and AI.

Elevate people. Lift your business.

Our research shows that taking care of people pays off. By addressing the six dimensions of the Net Better Off Model, people are motivated and engaged. Then companies can flourish and grow up to 5% even in a weak GDP environment.


HR transformation

Improving the customer experience by unlocking human ingenuity and creating a digitally enabled workforce and workplace that fosters innovation.

Employee experience

Treating employees as customers by creating better physical, digital and human experiences throughout their employment lifecycle.

HR tech solutions

Creating value by building and deploying cloud-based HR solutions that elevate customer experiences and unlock business insights.

HR analytics

Delivering personalized experiences at scale to support service delivery and business outcomes.

Workforce management

Managing the total workforce and keeping pace with shifting demands through prescriptive data and analytics.

HR operations

Driving value using data, insights and technology while optimizing day-to-day operations and delivering quantifiable business outcomes. Learn more.

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Explore the transformation of how, where and why we work

By the numbers


of workers feel employers are responsible for helping them become net better off.


of HR leaders are making the employee experience a higher priority when planning the future of work.


of high growth companies have already adopted a “productivity anywhere” workforce model.

Built for change

A Powerful Business Case for Happier Workers

Can anything erase the historic tension between employers and workers, create trust and leave both parties better off? Groundbreaking new research from Accenture is paving the way for a new paradigm in modern business: Companies that help employees truly thrive, personally as well as professionally, are the ones that will win in the market of the future. While some leaders have long been sympathetic to this idea, the business case was harder to prove — until now. Ellyn Shook, Chief Leadership and Human Resources Officer of Accenture, and David Rodriguez, CHRO of Marriott, describe how they collaborated on Accenture’s “Care to Do Better” report, and explain its revolutionary stance: Caring for employees across personal and financial dimensions is not only the best way to unlock people’s true potential, it’s better for business.

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Accenture + UKG: The future of WFM

Optimizing workforces to drive better outcomes

Case studies

A bold and visionary approach to HR services and workforce experiences underpinned by a future-proof architecture.

An agile new cloud solution ensures responsiveness and readiness for future retail revolutions.

Workday Human Capital Management transforms HR for Nikkei Inc., bringing analytics to decision-making.

Cloud-based solution, Workday, integrates HR operations for Canadian biotech, boosting efficiency and creating a more engaging work environment.

One of the world's leading international banks completes an advanced and far-reaching human resources and employee experience transformation.

Creating and delivering employee experiences, signature HR services and HR capabilities.

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What we think

Workforce blog

Unlock human potential and drive workforce transformation to give enterprises a competitive advantage.

3 actions for Asia Pacific to increase job satisfaction

People strategy in Asia Pacific should focus on fostering employee belonging at work. Accenture’s Gaston Carrion explains how.

Does your workforce have the leadership it needs?

Accenture discusses the importance for business leaders to account for changing sentiments of the workforce during transformation efforts.

Unleashing human ingenuity to leave your people net better off

Accenture blog shares what leaders could be doing to unlock the human potential of their business during this unique time in our world.

Our leaders

Frequently asked questions

Creating and delivering employee experiences, signature HR services and elevating HR capabilities for organizations to help them unlock human potential, drive efficiency and build great places to work. Today HR Transformation goes beyond the CHRO and requires the attention of the C-suite and Boards.

Companies are on different points along a journey towards creating simplified and intelligent end-to-end digital processes and employee experience. From acquiring to creating talent, rewarding and managing the workforce, all of these processes are being reimagined with technology. Companies are working to maximize value out of their cloud-based HR platforms, embed AI and analytics solutions and create immersive experiences through solutions such as, the Metaverse.

Organizations are undergoing enterprise transformation and doing it on a compressed timeline. For enterprise transformations to be successful, HR leaders are taking a prominent role in driving change, ensuring companies will have the talent needed for the future, and helping leaders activate desired culture. HR transformations enable effective decision-making around talent to attract, retain and engage employees.

Nothing changes if people don’t, and employees want to feel that they are part of the change. Our research shows that taking care of people pays off. By addressing the six dimensions of the Net Better Off Model, people are motivated and engaged. Companies that boost these dimensions and create meaningful and trusting relationships with employees, see an increase in business performance.

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