We help you accelerate the transformation of your retained, captive or traditional shared services organization by moving to intelligent operations for global business services (IGBS)—powered by data, intelligent technologies and talent.
Drive sustainable growth
Increase operational efficiencies, deliver real-time business insights and optimize cost of goods sold (COGS) and selling general and administrative (SG&A) expenses.
40-50% operating cost reduction
Minimize revenue leakage by 70-90%
85-95% accuracy in capital availability forecasts
Scale benefits 60% faster than traditional models
Accelerate the integration of emerging digital technologies and human talent.
50% increase in hire retention
40% increase in time to competency
Ensure operational excellence
Introduce best-of-breed practices, industry benchmarks, and access to industry and process experts.
30-40% productivity improvement
Global mobilization delivered at scale
20-25% faster lead time to operations maturity
Improve risk management
Gain more robust control and compliance capabilities.
30% reduction in timelines for statutory filing
Reduce audit costs by 25%
Zero compliance failures
Create a future-ready culture
Create a workforce culture that continually learns, optimizes and innovates.
Free up 30-50% in trapped value
Realize benefits in 2-5 years
20-30% lower attrition
The engine that fuels change
Research shows that future-ready organizations are 1.7x more efficient and 2.8X more profitable.
Being future-ready requires a flexible operating model—one that aligns technology, talent, data and processes with business strategy. Organizations that are data-driven, AI-powered and digital can work smarter, scale faster, be more productive and stimulate new value across the enterprise.
SynOps introduces human+machine innovation to accelerate the move to an intelligent operating model by helping GBS leaders leverage the power of data, applied intelligence, technology, and talent. It draws on innovative digital technologies, processes and industry expertise from multiple sources to deliver real-time, actionable insights. Workforce capacity is released to work on more value-added activities—resulting in higher employee engagement, retention, and value delivered back to the organization.
Regardless of your starting point, each journey to IGBS is unique. Our end-to-end services and underlying framework allow you to scale faster and realize benefits 60% sooner than traditional shared services models.
Transition optimization services
Mobilization as a Service
Assessments: Retained vs Share Process; GBS Location