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Search quality analysis

Search quality analysis benefits

User experience

Improved search quality so that queries return the best possible results for website users

Customer satisfaction

Enhanced customer satisfaction, engagement, and brand loyalty

Return on investment

Better alignment between business and IT goals, enabling ROI maximization

Conversions and revenue

Increased website conversion rates and e-commerce revenue 

Service features

Assessing and understanding the essential elements of a high-performing site search experience for your users

Identifying website users’ search intent through web and search log analysis

Recommending content and content processing approaches to optimize search results

Communicating between the line of business and IT staff to balance revenue and IT needs

Search and content analytics blog

Our leaders

John Matchette

Senior Managing Director – Strategy and Consulting, Supply Chain and Operations, Data and AI Solutions Lead

Paul Nelson​

Innovation Lead – Accenture Applied Intelligence