A platform for growth and innovation
Despite significant challenges, the team successfully migrated the complex, multi-tenanted SAP environment to the public cloud in less than six months—with no disruption to client operations, zero defects at go-live, and no major incidents at any time during the migration. More importantly, the smooth, seamless migration meant that the participating government agencies continued to provide uninterrupted service to its agencies as well as its citizens. In fact, the team ended up onboarding several new agencies during the migration!
With a strong public cloud infrastructure in place to underpin its critical SAP environment, the client now has the agility to improve citizen experience and expand its services as it marches confidently in a cloud-first era.
The migration has reduced the time needed to deploy infrastructure changes from months to hours. For example, fulfilling capacity needs used to require 8-12 weeks, but now takes just 1-2 days.
Moving to Azure public cloud has also allowed the client to strengthen security, improve flexibility to meet customized requirements, support additional services on demand, and onboard shared services for non-SAP products. The biggest benefit: fast, seamless processing of critical functions like finance, HR and payroll, leading to smoother and richer user experience.