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Case Study

Platform-powered IT

Using technology to help businesses reopen safely


Call for change

“Economies across the world recognize that COVID-19 is going to continue to disrupt our lives for some time to come. With this platform-powered approach, we’re not only simplifying a return to the office, but also protecting the safety and well-being of our people.”

— ARLIN PEDRICK, Managing Director – Chief Security Officer, Accenture

When tech meets human ingenuity

The role of change and adoption

A valuable difference

Global plus local benefits

We have moved carefully and thoughtfully with global recommendations that can be adapted at a local level to plan and prepare for office visits.

Boosts to buy-in

Visible leadership buy-in and regular communications have helped to reassure and inform our people quickly.

Customization and collaboration

The solution has been adapted to focus on the universal safety of our people, in the office or in remote work environments.

Tech-enabled scale

We provide enhanced experiences, support and resources for our people across the world.

Greater flexibility

We prioritized functionality based on business need, using our own methodologies where necessary, to gain value sooner.


Meet the team

Deb Exstrom

Managing Director – Human Resources, Global Strategic Programs

Arlin Pedrick

Chief Security Officer

Lisette Smyrnios

Managing Director – Global Workplace

Melissa Summers

Managing Director – Global IT, Corporate Technology

Sarah Lake

Director – Global IT, Corporate Technology

Jason Pucker

Director – Global IT, Corporate Technology, Journey & Change Management
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