Job Description

Job Title: Personalization Consultant

Level: Consultant

Location: Dubai/Abu Dhabi


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

 

Join Accenture Digital and leave your digital mark on the world, enhancing millions of lives through digital transformation. Where you can create the best customer experiences and be a catalyst for first-to-market digital products and solutions using machine-learning, AI, big data and analytics, cloud, mobility, robotics and the industrial internet of things. Your work will redefine the way entire industries work in every corner of the globe. You’ll be part of a team with incredible end-to-end digital transformation capabilities that shares your passion for digital technology and takes pride in making a tangible difference. If you want to contribute on an incredible array of the biggest and most complex projects in the digital space, consider a career with Accenture Digital.

 

Accenture Digital is powered by three practices – Interactive, Mobility and Analytics. Accenture Interactive helps the world’s leading brands delight their customers and deliver superior business performance and customer experiences. As part of Accenture Interactive Delivery, you’ll balance art and science to create award-winning digital experiences for today’s connected consumers through integrated and dynamic solutions that incorporate strategy, marketing, creative and technology. Accenture Mobility helps clients deepen connections with consumers, employees, businesses and machines. Accenture Analytics uses its experience, offerings and solutions to reduce risk and speed time to value, helping you compete on analytics across any business function or process—in any industry or geography.

 

Accenture Digital offers a comprehensive portfolio of business and technology services across digital marketing, Interactive mobility and analytics to help our clients unleash the power of digital to drive growth and create new sources of value. No other company offers the same blend of insight, assets and industry expertise to help companies become digital businesses. Interactive, part of Accenture Digital, help our clients grow their business in entirely new and innovative ways. Personalization and customer insight as part of it enables our clients to achieve high performance through intelligence from customer data

 

What you’ll do?

As a Marketing Data Scientist and Customer Analytics Expert in the Personalization-team, you will consult businesses in customer analytics with the ultimate objective to enhance customer experiences and drive revenue growth. You’ll be supporting the transformation to a digital world and an improved life standard through personalized solutions by working on the full Data Science cycle:

·         Understanding the business requirements, focusing on improving customer experience

·         Managing large sets of referential and transactional data on standard or open data sources

·         Applying statistical techniques to extract customer behavioural insights

·         Constructing quantified actionable steps through the insights

·         Communicating on the value of these insights to business

·         Proposing predictive analytical solutions to address correct personalized communication with the customer

·         Hands on delivery of Predictive and machine learning models and solutions.

As part of our practice, you will join our personalization team in Dubai and join a worldwide network of smart and driven colleagues experienced in leading statistical tools, methods and applications 



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Qualifications

      What are we looking for?

       

      • At least 4+ years of relevant experience in client facing role in the primary skill as per description
      • Well versed in Campaign Marketing & end to end Campaign Management
      • Concepts of Omnichannel Personalization-Recommendation Engines, offer targeting, Customer targeting and Personalization
      • Offer Catalogue Management, Offering strategy
      • Must have Customer Analytics background with hand on experience on Statistical and Machine learning algorithms for consumer analytics.
      • Shall have experience on Statistical tools like R, Python, SAS, SPSS etc. with good knowledge of Data and statistical concepts.
      • Excellent written and oral skills
      • Independent contributor
      • Team management and leadership qualities

       

      Good to have skills:

      • Telecom Experience
      • Pega Platform skills

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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