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^Workplace Management Solutions Practitioner -5778856

Infra Managed Service Analyst | Mid-Level | Full time
Job No. 13330365 | New York City, NY
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Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel

The Client team leads the company’s strategic philanthropy and employee engagement, granting millions of dollars each year to innovative nonprofits and empowering employees to use their skills and resources to make a big impact on the world.

Responsibilities:

  • Laptop troubleshooting

  • Inventory Management

  • Customer handling

  • People Management

  • Troubleshooting and enterprise end-user support experience

  • Experienced in Windows 11 upgrades, IMACD, hardware maintenance, and image management

  • Windows EUC patching via BigFix.

  • customer satisfaction, team leadership, and service desk performance improvement. 

  • Audio, Video troubleshooting

  • Active Directory, Remote Desktop

  • Troubleshooting Laptop, Desktop, Printer, Windows OS, M365, BigFix 8. Outlook, MS TEAMS

This role is 100% onsite

Basic Qualifications:

  • Minimum 1 year of experience

  • Understanding of End User Computing

  • High School Diploma/GED

Preferred Qualifications:

  • Bachelor's Degree


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/28/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs


Role Location Annual Salary Range
California $29.65 to $39.65
Cleveland $29.65 to $39.65
Colorado $29.65 to $39.65
District of Columbia $29.65 to $39.65
Illinois $29.65 to $39.65
Maryland $29.65 to $39.65
Massachusetts $29.65 to $39.65
Minnesota $29.65 to $39.65
New York $29.65 to $39.65
New Jersey $29.65 to $39.65
Washington $29.65 to $39.65

New York City, NY

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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