Salesforce Business Analyst

Job Descriptions:

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.

• Assess current state, identify customer requirements, and define the future state and or business solution.

• Research, gather and synthesize information.

• Deliver, oversee and ensure quality of Salesforce implementation projects from start to finish on time and within budget.

• Performs “As-Is” and Fit/Gap analyses in to map the Cloud technology’s offerings and capabilities to the Client business needs.

• Works closely with technical architects to make the bridge between the business team and IT team.

• Presents and leads sessions and requirement workshops, based on Waterfall or Agile Delivery Methods.

• Has sufficient knowledge of the Salesforce platform to make adequate design decisions & propose solutions to requirements based on industry & technology best practices.

• Understands the importance and is able to design Salesforce solutions integrated in the IT application landscape (example: integrations to ERP & reporting systems)

• Manages teams of highly qualified functional and technical resources (both on-shore and off-shore).

• Defines test cases and leads contractual testing to confirm that solution performs as per the business requirements.

• Coordinates releases and post Go-Live materials (e.g. training documentation, training sessions).