Job Description

Join Accenture and be part of a team that helps transform leading ASEAN and global organisations. At Accenture we put innovation at the heart of everything we do and coupled with our core values of client value creation, one global network, respect for the individual, best people, integrity and stewardship we offer careers that provide unparalleled opportunities for career growth and job satisfaction.
 
The Accenture workforce is made up of four separate career groupings: Consulting, Technology, Operations and internal Corporate Functions (including Legal and Commercial Services). Each career grouping offers a unique career experience and a compelling mix of work type, training opportunities, work environment and career paths.
 
Our Legal and Commercial Services professionals bring innovative ideas to commercial reality with a focus on maximising value for all parties through a deep understanding of legal, business and commercial risks. We work alongside Accenture sales and delivery teams to provide high quality advice and support for negotiation, drafting and ongoing management of client contracts.
 
Our ASEAN Contract Management team operates as part of a global organisation applying expertise in risk management and contract compliance throughout the entire contract lifecycle starting with the initial sales phase and continuing through to contract delivery and ultimately, closure.
We apply commercial and contractual expertise to lead the delivery of legal & commercial outcomes for our priority engagements and portfolios, including:
  • Sales growth: expanding the footprint of our agreements and supporting new business;
  • Revenue protection: delivering on our contractual commitments;
  • Margin improvement: effectively managing commercial levers, risks and issues; and
  • Compliance with contract obligations and Accenture policy.
Job Summary
Contract Associate Managers take responsibility for managing clients in a manner that maximises value for Accenture and clients. Contract Associate Managers operate in close collaboration with sales and delivery teams and provide support throughout the entire contract lifecycle including pre-award, contract delivery and closeout.
 
Contract Associate Managers must be capable of managing contracts and subcontracts in accordance with company policies and procedures, applicable laws and client business requirements.  Contract Associate Managers are generally co-located with Accenture business/client units and project teams and are expected to maintain a high level of visibility on the account as they perform their contract management responsibilities. 
Contract Associate Managers may also organise, control and direct the work activities of a team of offshore contract management professionals and other related engagement staff allocated to a business or client unit, acting as a role model for contract management staff and a trusted partner to the business. 
 
Key Responsibilities
 
Leadership/Engagement:
  • Provide contract management support on a specific project or account under the direction of a contract management lead or act as lead for a small account/ project;
  • Work with  account delivery teams and client contract managers in order to understand delivery and client requirements and oversee day to day service delivery;
  • Demonstrate the value of the contract management function with project and delivery teams; and
  • Work with client  contract management teams in order to understand business and delivery requirements.
People & Portfolio Management / Development:
  • Supervise, mentor and coach junior onshore and offshore contract managers, providing oversight of daily activities;
  • Participate in the review of performance standards for junior contract management staff and take action to recognise high performance and correct underperformance;
  • Provide input for priority setting and performance achievement process for self and junior staff;
  • Assist with the implementation of training modules for contract management staff on a specific project or account; and
  • Assist with onboarding new staff.
Risk & Issue Management:
  • Assist with identifying and resolving commercial and contract risks and issues;
  • Escalate  contractual, commercial and CM positioning matters to CM Leads in a timely and controlled fashion; and
  • Draft weekly, monthly and quarterly reports in compliance with contract management processes and account delivery requirements.
Sales Support:
  • Provide contract administrative support for sales teams, coordinating the document management process and assisting with contract reviews where required; and
  • Demonstrate basic knowledge and understanding of Accenture's  consulting, outsourcing and systems integration service offerings and build awareness and education within your CM teams.
Contracting, Drafting and Negotiation:
  • Draft and review Statements of Work,  Change Requests, Arrangement Letters, Subcontracts and Non Disclosure Agreements, working under the direction of a contract management lead; and
  • Participate in negotiations under the direction of account/portfolio leads and demonstrate understanding of the Accenture way to negotiate.
Commercial and Contract Management Processes:
  • Assist with the implementation of  contract management processes on a specific project or account;
  • Assist with the implementation a contract awareness programme for account teams in order to ensure a high level of understanding of critical contract terms and conditions and Accenture and client obligations;
  • Ensure all relevant policies and procedures applicable to an account are identified and communicated to relevant personnel, including new joiners;
  • Upload contracts in accordance with Accenture records retention policies; and
  • Assist account teams to implement measures aimed at improving contract financial performance, including contract levers affecting revenue cost and profit.
Knowledge Skills and Experience
 
Contract Management Knowledge and Experience:
  • Min 5 yrs relevant experience as a contract/ vendor/ commercial manager with exposure to medium sized deals (>10m value);
  • Relevant experience managing Consulting, Outsourcing and Systems Integration deals in the Information Technology or other relevant industry sectors;
  • Demonstrated experience as successful member of a  Contract Management team; and
  • Able to collaborate and communicate effectively with client contract management and procurement staff and contribute to key commercial and contracting decisions.
Knowledge of Business Practices:
  • Understanding of  business practices at large corporations and/ or government entities; 
  • Understanding of commercial contracting principles; and
  • Exposure to commercial contracting regulations. 
Legal Knowledge and Experience:
  • Reasonable level of exposure to legal processes and principles as they relate to commercial and contract management;
  • Reasonable level of exposure to commercial and contract law; and
  • Reasonable level of exposure to commercial terms and conditions applicable to contracts for Accenture services.
Key Relationships
 
Reports to:
  • Contract Manager or Portfolio Lead;
Supervises:
  • Junior onshore and offshore Contract Management professionals providing services on an account
External Relationships:
  • Client commercial/ procurement/ contract management staff
Internal Relationships:
  • Account Senior Managers and Managers


Qualifications

Education:
  • University degree required (business, computing, law or engineering preferred).
Membership:
  • Member of International Association for Contract and Commercial Management (IACCM) or National Contract Management Association (NCMA) and/ or professional certification considered a plus.
Work Experience:
  • Min 5 years in contract management or related discipline.
Work Requirements:
  • Extensive travel may be required.
Join Corporate Functions and you will become part of a diverse team which offers the essential expertise that enables all of our employees to deliver high performance to our clients. Our Corporate Functions professionals work in areas such as Human Resources, Finance, Legal, Marketing and Communications, CIO, Information Security, and Geographic Services. Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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