Collections Analyst with Dutch
Job location: Bucharest, Brasov, Cluj-Napoca, Iasi, Timisoara, Targu Mures | Hybrid | 09:00–18:00
Please note:
During the initial onboarding period, employees are expected to work from the office up to 5 days per week for approximately 6 months, depending on business and project requirements.
For candidates located in other cities from Romania different for the below ones, we can offer greater flexibility, including a remote working arrangement, subject to business and project needs.
Role summary:
Join our Finance team and contribute to key financial operations activities within the Order to Cash (OTC) process, ensuring accurate billing, cash collection, and customer account management.
Your mission:
Collections activity
- Perform day-to-day billing, collections, and customer account management activities;
- Follow up on customer accounts in line with accounts receivable procedures through both email and phone communication;
- Handle inbound and outbound calls with customers to resolve payment-related queries, overdue balances, and account discrepancies;
- Review financial information and help maintain accurate customer account data;
- Identify errors and support the implementation of corrective actions;
- Participate actively in training and continuously develop your knowledge of Order to Cash processes..
#LI-EU
Required Qualifications:
- Advanced Dutch & English language skills;
- High school diploma mandatory;
- At least 1 year of previous experience in Order to Cash, Billing, Accounts Receivable, or Collections;
- Ability to understand finance processes and apply logical thinking to daily activities.
Preferred Qualifications:
- Bachelor’s degree;
- Motivation to learn and develop within a finance operations environment.
Employee Benefits – Be well, work well, live well
- Private medical and dental coverage through Regina Maria.
- Flexible benefits package via Benefit Online, including vouchers, transportation, wellness, and cultural activities.
- 23 vacation days, with additional days awarded through our loyalty program.
- Additional private pension plan starting from the second month of employment.
- Access to extensive learning, training, and career development opportunities.
- Well-being support, including psychological counseling and premium wellness apps.
- Life insurance coverage for you and your loved ones.
- Flexible working hours, depending on project requirements.
Discover the full range of Accenture benefits here: https://www.accenture.com/ro-en/careers/local/benefits
Bucharest
Brasov
Cluj-Napoca
Iasi
Targu-Mures
Timisoara
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