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HR Contractor Exchange Agent with English

HR Service Delivery Analyst | Early Career | Full time
Job No. R00327375 | Bucharest
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Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.︍︎︅︁️︆︄︊​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

By being part of this team, you will work from Monday to Friday, 09:00 - 18:00, in a hybrid working model based in Bucharest.

Your Mission:

The HR Contractor Exchange Agent is responsible for the end-to-end contractor lifecycle (find, enable, manage, exit), in line with client requirements.

  • You act as the first point of contact for hiring managers, suppliers, and external contractors, ensuring that all stakeholders experience a smooth end-to-end contractor hiring process;

  • You ensure all requests are actioned in a timely manner, liaising with the Contractor Exchange Helpdesk, Legal, HR, or Tax teams where appropriate;

  • Maintain effective customer and supplier relationships, serving as the initial escalation point for issue resolution;

  • Support team requirements associated with day-to-day operations, including participating in team calls and meetings, attending training sessions, maintaining process documentation, and contributing ideas for continuous improvement.

What we are looking for:

  • Fluent in written and spoken Romanian (C2) and English (B2);

  • Previous experience in HR and/or recruitment is preferred;

  • Bachelor’s degree;

  • Strong organizational skills;

  • A proactive and supportive attitude;

  • Good knowledge of contractor market legislation and trends;

  • Ability to work independently and solve problems;

  • Computer literacy (e.g., Word, Excel, PowerPoint).

Employee Benefits – Be well, work well, live well:

Be at your physical best & take advantage of additional financial support

  • Flexible medical & dental subscription plan with Regina Maria;

  • Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);

  • Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;

  • Discount on Accenture shares through Employee Shares Purchase Plan;

  • Referral bonus, depending on the career level of the job opening;

  • Life insurance for you and your loved ones.


Follow your purpose:

  • 23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days; Additional private pension plan, starting the second month of employment;

  • Flexible working hours depending on project specifics;

  • Access to a wide range of training and development opportunities;

  • Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).


Care for you and your loved ones:

  • Psychological and psychotherapy counselling support;

  • Premium access to well-being apps (Calm and Wysa);

  • Paid maternity or paternity leave;

  • Children educational reimbursement;

  • Support for adoption & psychological, financial and legal sessions for everyone in your household.


For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!

Bucharest

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.