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Tech Documentation Writer

Taguig Job No. r00263983 Full-time
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Job Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Qualifications

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Analyze and troubleshoot technical issues in software applications.
- Collaborate with cross-functional teams to resolve system problems.
- Document technical processes and procedures for future reference.
- Provide technical support to end-users and stakeholders.
- Implement and maintain software solutions to enhance system performance.

Professional & Technical Skills:
- Required Skill: Expert proficiency in Technical Documentation
- Additional Good To Have Skills: Experience with Program Project Management
- Strong understanding of software systems and applications.
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks effectively.
- Knowledge of ITIL framework and best practices.
- Experience in software troubleshooting and problem-solving.

Additional Information:
- The candidate should have minimum 2 years of experience in Technical Documentation.
- This position is based at our Manila office.

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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