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Service Delivery Ops Specialist

multiple locations +view all Job No. r00234007 Full-time
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Job Description

RESPONSIBILITIES:

  • Monitor delivery of a program, project, or managed service. Work with project managers to determine project plan, timeframe, and estimates.

  • Manage workload to ensure even distribution of responsibilities. Ensure tasks and deliverables are in accordance with the statement of work and service level agreement.

  • Monitor delivery performance and quality using metrics and status reporting.

  • Communicate across multiple stakeholders to manage expectations, accountability and impact.

Qualifications

SKILLS AND QUALIFICATIONS:

  • Bachelor’s Degree in Business/Finance/Accounting-related courses

  • At least 3 years solid Finance/Accounting experience Order to Cash / Account Receivable experience (i.e. billing/cash AR/invoice admin/contract setup);

  • 2 years' Supervisory experience

  • Amenable to work in Quezon City, Mandaluyong, Taguig, or Alabang

  • Amenable to work Full RTO and on night shift schedule


#LI-PH

Locations

Mandaluyong City, Muntinlupa, Quezon City, Taguig

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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