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Job Description
Level: 9 Specialist/Consultant
Organization: Learning
Function Team: Vendor Services
Responsibilities:
- Vendor license/Voucher management work as required
- Learner Engagement training roster management and communications for vendor programs
- Vendor training reports
- Assessment on the license consumption for assigned vendor
- Conduct specific research based on client request to narrow in on the best options from among current vendors and others in the market for given skills and target audience
- Acknowledge Service requests for vendor research, comparison and analysis for a skills need being fulfilled and work as advisory and liaison for the end to end request together with Accenture Operations Teams (Procurement Team and Contract Services)
- Analyse vendor offerings and provide side-by-side comparisons to help the client decide which vendor to use
- Document vendors researched on Prospective Tool and keeping it accurate
- Providing research support and articulate to specific areas as part of curation for the Learning Ecosystem (execution for the mkt intelligence and vendor rationalization)
- Provide comparison per research to alternatives to skills being leveraged via different processes and vendors locally within Ecosystem Vendors
- Communicate with end clients, learners and vendors and vendors in gathering information, discussing scope of needs/offerings, etc.
- Work on approvals required for the services
- Provide Data clean up support for the Vendor Ecosystem to skills in use
- Work on 1 vendor profile pagers for Vendors in the ecosystem (gathering what they bring to relationship, skills, how they engage with Accenture) in support of the Vendor Catalog Tool (evolving work)
- Support ad-hoc reports and initiatives to consolidate how we make progress against a particular skill
- Advice leadership levels or team leads how to track the progress of their teams and learning completion
- Support existing Vendor Mngt working in collaboration with team
- Collaborate with two leads: voucher lead and vendor management lead
- Report on client feedback to team members
- Support data reconciliation for tuitions as needed
Qualifications
Basic qualifications
- Minimum of 3 years of learning experience
- Minimum of 3 years of client stakeholder management
- Minimum of 3 years experiencing research and analytics
Preferred Qualifications
- Bachelor’s degree
- Minimum of 3 years of project management
- Minimum of 3 years of problem-solving experience
- Pluralsight knowledge would be a plus
- MS Teams, Excel, and Microsoft Outlook
Professional Skill Requirements
- Proven ability to work creatively and analytically in a problem-solving environment
- Ability to work and manage ambiguity as part of change journey
- Experience in Learning and the associated technologies
- Good analytics and research skills
- Proven skills to manage a learning program and associated vendor operations
- Excellent communication skills, written and oral
- Advanced Internet/Research experience
- Curiosity
- Must be a self-starter and highly motivated
- Must be comfortable with ambiguity
- Vendor relationship management experience
- Address issues through a partnering and trust-based approach
- Have a bias for action, experimentation, and iteration
- Develop and evolve partnerships and ecosystems in support of our continued success
- Champion a pervasive coaching mindset
Locations
Mandaluyong City, Taguig
